Letting fried down ?

[Cinders29]

Hi,

My friend asked me to help her on a call to a new company she's signed up to. It's utility warehouse. I said on the call it sounded good as in savings and I'd check with husband. They set us up and said we could cancel within 14 days.

I've googled and there's so many bad reviews and it's an MLM, which I tend to avoid like the plague.

I feel bad cancelling on my friend, I know she really needs this but I'm just concerned. Does anyone have any experience with this company?

I don’t understand, ‘help her on a call’?

It sounds like she’s tricked you?

I would cancel. If she says anything just tell her you’re on a fixed term with your energy supplier so can’t switch to UW.

I don’t completely understand either I’m afraid. How do you help someone on a call?

Get out quick. Tell your friend it's a scam and to warn anyone else she asked.

It's a pyramid scheme. Get out.

Cancel. It doesn’t sound like you know what you have signed up to.

Don't. Use price comparison websites to get a true better deal on utilities without being tied to anything.

https://www.theguardian.com/money/2017/jul/08/get-rich-quick-utility-warehouse-energy-scheme-joanna-lumley

However, it has also been suggested that many people who sign up for the company’s gas and electricity are paying more than they need to. Just a few months ago, Ofgem revealed that 94% of Utility Warehouse’s energy customerss^ were sitting on standard variable tariffs, which the energy watchdog says are “usually more expensive than other deals”. That’s the highest percentage for any big utility firm. And only this week, Ofgem disclosedd^ that Utility Warehouse’s dual-fuel standard tariff customers could typically save £148 a year by switching to the company’s cheapest deal.Mark Todd, who runs price comparison site Energyhelpline.com, says those on Utility Warehouse’s dual-fuel standard deal could typically save £277 a year by switching to the cheapest deal on the market.

I know she really needs this but I'm just concerned.

No, she needs a real job, not friends who sign up out of obligation and keep the dream alive for her for longer than necessary.

She won't make a living from this. She needs UW like a hole in the head.

SHE. DOESN'T. NEED. THIS.

Not Sorry for shouting.

Cancel ASAP or you will be paying a lot more than you need to. It’s extremely cheeky of her to ask you.

What do you mean, "help her on a call"? I read this as "maybe someone who has communication difficulties, but need someone to help them speak accurately on the phone."

If you're not comfortable with something you've agreed to, you are allowed to quit.

Utility Whorehouse is on the MLM Shit List. Run away! Run away! I won a game of MLM Bingo with a UW bot who was full of the usual nonsense. He thinks he’s going to be a millionaire. Two years on and he’s still working in a zero hours contract on the minimum wage whilst still badgering people to sign up to his amaaaaayzing business opportunity. He’s very persistent, annoying and friendless.

Does “help her on a call” mean “be there so i can sign you up”? That’s how I’m understand it anyway.

UW is a pyramid scheme. She will have signed you up to get reductions on her bills and now YOU need to sign people up to get reductions in yours, and so on and so forth.

Get out quickly.

unless you want to with a Mini

You won't be letting her down.

She let you down because you trusted her and she got you signed up to a MLM scam.

I signed up for a friend years ago, it’s was expensive despite get saying ;or being told to say) I’m saving £XXX a year and it was cheaper still if I got a contact SIM card?!
My bills were l so much cheaper when I left to join Bulb. Just don’t do it, and tell her not to either.

Plus I’m sure she only gets something daft like £1pp off her bills for everyone she signs up, just don’t do it!

I joined them a few years back (as a customer not seller) and I was told lies, I thought I could use my card to earn points at petrol stations, lie, I regretted it almost immediately. Don't sign up to it op. If she's a true friend she'll understand.

To add to the others saying Run!!...

run away! It is a scam and she wants to recruit you and tap into your network

I came across someone a few years ago (so I can’t remember the actual costs) who told me that her elderly father who was living in some sort of over 65s housing complex was approached by the son of one of the other residents and converted to UW through hours of friendly grooming, as were other house owners living independently (and often living rather solitary existences) in the complex of small houses. When she uncovered this some 10-12 months later he was paying more per month than he needed to pay for a year for utilities, as were others. She didn’t take it any further because the UW man’s father died and hers was ill and so the issue got lost among the day to day challenges.

I imagine most of the damage is done to the sign ups rather than the end users but it’s an example of the kind of behaviour and abandonment of any moral compass that your friend is going to need to adopt if she hasn’t already.

I was with utility warehouse for gas & electric previously & they were so pricey & often unhelpful. I’d use a comparison site instead, just say you popped on to check & found a better deal.

She worded it as if, she was training and needed practice. I've messaged saying I'm cancelling and I suggest she looks into herself. I feel bad but honestly I can't bear MLMs and I don't want any involvement.

You’ve done the right thing. Has she responded to you?

@Cinders29

She worded it as if, she was training and needed practice. I've messaged saying I'm cancelling and I suggest she looks into herself. I feel bad but honestly I can't bear MLMs and I don't want any involvement.

What the! Do I understand right she pretended it was a training call, but it actually wasn't and it was to trick you to sign up? It would be a former friend and I would be checking with utility warehouse if it's really cancelled. Don't trust her.

She let you down, not the other way round. What she did was not the action of a friend was it? She should be an ex-friend now.

Oh, and as PPs have said, cancel immediately if you haven't already.

You've done the right thing here

So she signed you up even though she'd told you it was just a practice call, but you knew this and decided to go ahead with the 14 day cancellation policy?