So I’m a self employed makeup artist who rents a room at a local salon for every day I am there. This is about a first time client, don’t know her at all.
The week before lockdown officially started events had started to be cancelled and therefore appointments etc, no problem. I had one appointment still left standing for a wedding guest on the Saturday, couldnt get her to answer my calls or voicemails to see if she was still attending but assumed she would let me know if wedding was cancelled. (By the time I paid rent for the room it wouldn’t really pay me to take a singular appointment but I would never let a client down if possible).
I still live with my mum and she got a letter about shielding so I then knew that I was going to have to cancel regardless. But I was gutted at having to let sown a client at the last minute, I love my work and was worried that it might affect my reputation. Out of desperation I sent the lady a text when she still wouldn’t answer the phone the night before apologising profusely and explaining the situation, I told her a would send her a voucher to make up for it that she could use after this was all over. And I meant that wholeheartedly.
But her reply shocked me, “oh the wedding was cancelled anyway here’s my address for voucher” 😳
So she simply was going to be a no show anyway, which would have cost me rent. And she knew the voucher was for letting her down (as I thought). I was annoyed at the time but then forgot about it until I got a cheeky message today telling me she was still waiting for the voucher 😡
I know I offered, but I suppose I’m annoyed because I know she wasn’t go to do the decent thing for me. She never even acknowledged my calls until she got a whiff of the free voucher. Obviously I have no option now but to give it but I resent it so much.
AIBU or did I cut the rod for my own back?