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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Or do the National Trust need to start looking after their members during the 'Rona

177 replies

MaconVillagesisgoodchardonnay · 17/07/2020 07:36

I know we're in "unprecedented times" before anyone starts with that one.

I pay a family membership for NT and in a normal week I will use it at least twice a week with the children, either alone, with husband or to meet up with friends.

I haven't been since March when they opened it up to everyone, caused chaos and subsequently shut.

Since reopening and operating a booking system, the venues close to me you need to book almost a week in advance which is utterly bonkers. They haven't prioritised their members, or in fact communicated with us at all regarding this, in fact I've had no post from them since Jan renewal.

I've emailed them to see whether I can have either a partial refund or an extension on our membership - AIBU? I haven't had a response yet. I'd rather now have an annual pass to a private estate locally and know I can be guaranteed somewhere to go. When the schools do break up for summer the chances of booking a NT day out become even slimmer.

I'm a bit ratty after the baby kept me up all night but AIBU to be a bit fucked off at them?

OP posts:
AliceLivesHere · 06/07/2021 12:56

So basically:

"I pay a family membership for NT and in a normal week I will use it at least twice a week with the children, either alone, with husband or to meet up with friends."

Now when they are laying off thousands of workers and need members to just be a bit understanding..... I mean you really did get your moneys worth and now whinging because you cannot squeeze every last penny out of it.

worrybutterfly · 06/07/2021 13:01

Seeing has this has been revised thought it might be worth letting people know that as of yesterday all our local NTs have gone back to no booking required.

So just turn up as it was before the pandemic. Even for the very popular smaller ones that have limited parking or space.

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