So, yesterday I found out that my Father who lives overseas (for most of the year) was taken very unwell in to hospital. Basically I need to travel to where he lives asap, however I am a single parent with two children (6) and (8).
I knew my DDs passport had expired in April, however with everything Covid-19 related I was in no rush to renew as we had no plans to go abroad and the website said only urgent passport applications be submitted.
I checked yesterday and no fast track or premium service available. I called the helpline today and they took details for the passport office to call me back. He said hopefully today but no guarantee. I had called at 9:00am and when I didn't hear back (they close at 4pm), I called again at 3.30pm. Heard nothing still. The second man I spoke to was quite direct with me and said when they do call they will want proof of what has happened etc. Well my Father lives alone and is 75 so I am not sure what I can provide. I was contacted via telephone by the hospital but they are not that helpful either.
Basically I haven't slept all night and am going crazy. I have no one to leave my DD with. My Fathers illness means that he is now unable to speak. I have no control over when the passport office will call back and even when they do whether they will help me. Do I go to work tomorrow?
AIBU to just turn up at the office? Click yes if you think they'll just turn me away and no if you think they may see me? Also has anyone needed an urgent passport during this time?
Any advice appreciated. Thanks.