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AIBU?

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Original poster

To ask if Royal Mail still do this?

57 replies

Florence1960 · 10/07/2020 16:49

I ordered a little gift for my aunty yesterday and as I won’t see her for a few weeks, I wanted it to go straight to her home. I couldn’t change the delivery address on Amazon do in the end left it - it will be coming here. Can you still readdress things and just pop them in the post, without any further charge? AIBU to ask? 😀

OP posts:
GabsAlot · 10/07/2020 17:20

the payment check is to confirm its you not someone whose hacked your account

Belledan1 · 10/07/2020 17:20

Can you cancel the order with Amazon and re do it with the new address if ordered it today. I used my amazon account to order lots of things for work colleagues to be delivered at home and added about 40 addresses so far.

Jaxhog · 10/07/2020 17:23

Not for free, no. Why would they?

clarehhh · 10/07/2020 17:24

Readdressing stopped years ago, you used to be able to put new address on a letter but not parcels I think

Ariela · 10/07/2020 17:27

Amazon seem to use Hermes. Unfortunately.

Georgielovespie · 10/07/2020 17:27

Either cancel the original order, or order another one to her address and return the one you ordered to your address.

And yes you can add different addresses. We have it on ours. Amazon is a courier service usually, depends what you ordered. Mine certainly isn't my lovely postman who brings mine.

SpinningLikeATop · 10/07/2020 17:27

If it hasn't been dispatched, you can cancel or amend the order. I'm not sure if you can amend the address, but you can definitely cancel and re order with her address.

SpinningLikeATop · 10/07/2020 17:28

@Ariela

Amazon seem to use Hermes. Unfortunately.
They don't for me. I don't know who they use, but it's not Hermes (have used for other services and know what they are like!) and never had an issue. Maybe depends where you live.
redbigbananafeet · 10/07/2020 17:34

If you did it today contact the seller directly and ask them to amend your order

BernadetteRostankowskiWolowitz · 10/07/2020 17:36

I don't think Amazon use royal mail? Anyway - when it arrives, take it to the post office and pay to post it on.

I've got about 7 addresses on my Amazon account.

RedOasis · 10/07/2020 17:39

You need to pay postage

Elieza · 10/07/2020 17:40

Royal Mail told me they don’t even ‘return to sender not known at this address’ any more so you’ve got no chance for them forwarding anything, especially as they never got the postage costs in the first place as amazon use couriers.

Why can’t you investigate the price to post the item on and just pay it? It may not be as bad as you think?

Elieza · 10/07/2020 17:40

As in buy stamps and stick them in with a new address label.

lifesalongsong · 10/07/2020 17:41

@Ariela

Amazon seem to use Hermes. Unfortunately.
Not here they don't, they have their own delivery drivers so trying to readdress wouldn't work unfortunately.

Why can't you just send it on yourself OP?

Vickmo · 10/07/2020 17:46

Royal mail deliver most of my Amazon parcels so I think it varies from place to place, but I don't think they will redirect it for free.

SunshineCake · 10/07/2020 17:53

But it isn't incorrectly addresses. You accepted yours because you couldn't work out how to change it. You can buy postage to print off at home and then wait for the postbox to be emptied if it won't fit through the slot. I did that last month.

SunshineCake · 10/07/2020 17:54

Ah, I missed the last bit. You'll have to pay.

BernadetteRostankowskiWolowitz · 10/07/2020 17:55

Amazon asked me to confirm my details 5/6 times before I gave up

Oh god, I bet five or six of them arrive Grin

MinorArcana · 10/07/2020 17:56

Royal Mail told me they don’t even ‘return to sender not known at this address’ any more

That’s not what the Royal Mail website says! Their website says that if you write “not known at this address” / “no longer lives here” on the envelope then they’ll return to sender where possible.

I don’t think they ever forwarded parcels on for free though. And Amazon usually use their own couriers rather than the Royal Mail.

clary · 10/07/2020 18:08

Royal Mail certainly do forward letters on, DD has something forwarded the other week from her uni accommodation.

Has to be sent by RM tho - so not via an Amazon courier service.

minniemoll · 10/07/2020 18:28

I had a letter last week which had been forwarded on from my old address - they'd just crossed the old address out and written mine on, they hadn't paid any more postage. So it is still a thing.

Re Amazon deliveries - if you've bought from a marketplace seller it's up to them which service they use, I've had two via Hermes and two via RM this week.

Time40 · 10/07/2020 18:35

Sending on a wrongly addressed letter for free definitely still happens - absolutely for sure. I had a few sent on the other week.

EatsShootsAndRuns · 10/07/2020 18:37

I've had Amazon parcels delivered via royal mail - Amazon Amazon not Amazon marketplace. Depends on what it is.

StCharlotte · 10/07/2020 19:00

If It's just "a little gift" why don't you just pay?

Deelish75 · 10/07/2020 19:27

@MoistMolly

I didnt think amazon used RM for deliveries. I'm sure that they use their own couriers.
Not sure if Amazon themselves use RM, but I had a parcel delivered by RM last week from an Amazon seller.

OP I've never known of RM allowing you to resend something for free. The only ever know of "return to sender" where you don't pay.

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