...is non refundable if I cancel the trip, not if the provider of the trip cancels?
We have, fortunately, got nearly all the money back from DS year six trip. The school has said they are keeping a significant amount of the "non refundable" deposit to cover bank charges and administrative costs.
On this occasion, given everything that's going on, I don't feel like making a fuss. But I thought the point of a deposit being non refundable was so that people committed to the trip properly, not a portion of the cost that wouldn't be returned if the trip cancelled by them.
It just makes me nervous that any bigger deposits for secondary school trips might be treated in the same way.
What do you think?