I've rented our house since 2016
Next door is also rented by a different landlord, mostly to students until recently.
These students have been evil. Rude, loud, obnoxious and none seem to have even basic hygiene skills or respect.
When we moved in, the garden fence was leaning over and split the entire way along, there are 5 panels. This was down to a huge amount of bin bags full of crap that had accumulated.
When they moved out in 2017, we spoke to the landlord of that house and said he needed to fix the fence as it was damaged beyond repair. He refused saying he didn't care, if we were bothered we should do it. After we had to get environmental health in to get him to sort the rubbish, the fence collapsed entirely, and knowing he wouldn't do it at that point we sorted for security purposes as there were alot of burglaries at the time.
Next lot moved in, worse than the last, bringing a dog with them that they locked in the garden most of the time. Dog was not happy with this. Garden was full of dog shit they never cleared up. RSPCA didn't want to know. Dog got so stressed it twice put holes in two of the new fence panels running and biting at it. We couldn't go in our garden as it would run through and snap at us. Couldn't have windows open in summer due to the stench of shit and flies.
They then moved out and we again raised the fence issue with their landlord. Got nowhere.
We patched the holes up as to be frank financially we weren't in a good place.
Then a family moved in. They were quiet. So at least that was something.
One afternoon, the mum locked them all out and asked could she climb over fence. Instead of climbing over smaller bits, she tries to go over 6ft fence. She was 5ft. She fell straight through the fence, absolutely smashing it and herself, and my DH who tried to catch her, to bits (he still has a scar). She apologised but no fence fixing. Had enough of fence being missing, so again, we fixed that one and the other 2 the dog had wrecked.
We then had the high winds. The panels came a bit loose but could've been fixed except their son kicking a ball repeatedly at the join bit that was very clearly loose. I asked him several times to stop. He didn't. Fence fucked.
On principal, I've left it. In a few years we have fixed it 3 times and at no point did we break it.
They moved out and landlord back again. This time I said I really must insist he paid to fix it, even saying if he bought the panels we would fit them. He again fobbed me off.
New tenant moved in two days ago. Hadn't seen her as yet until today. I could hear someone calling over fence so went to look. She knew my name- god knows how. Introduced herself, then launches into demands that we fix the fence or else she will report us to the police, council and our landlord. She was really rude and acted like I was beneath her.
When she had quite finished I told her no, we had fixed it 3 times already when we had done no damage, so no, we would not be fixing fence. Told her to speak to her landlord as he knew we had already fixed it down to previous tenants
She stamped her feet at me and says she doesn't care, she demands we sort it.
Now, I'm aware boundary lines are a thing, but I feel in this case we have fixed and replaced and fixed and replaced and it's cost us a bomb already. It's not like a storm did it, it was directly caused by next door.
What do I do now? Their landlord only turns up when someone moves out and I've never been able to get a name or number for him.
She was absolutely abusive to us, called my garden a mess (it's not at all) and said over and again she will report us to council who will force us to replace it.
If she'd have offered to share costs I may have agreed but she was so off!
Where do we stand?