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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To want my jewellery back?

41 replies

ineedagasmask · 15/06/2020 17:32

I was really stuck for cash one month so I pawned my mums old wedding and engagement rings(she passed away years ago so these are quite sentimental) . This was for a Short term period, a few days only. I paid off the loan very quickly online just as lockdown started, shop then shut so couldn’t collect it. The company have had my jewellery all this time even though no outstanding loan on it. They do not have plans to open the shop until late July/August so they will have held it for nearly 5 months. I really want it back now. Would I be unreasonable to invoice then my fees for holding my jewellery. Surely they could have had someone in sending stuff out tracked/ special delivery to customers like myself. AIBU or are they? l

OP posts:
RedRed9 · 15/06/2020 18:40

X post

Original poster
ineedagasmask · 15/06/2020 18:41

I don’t want compensation 🙈 I just don’t understand how companies can charge us interest but if they have our property with no charge on it, then they can’t be liable ? All I want is my items back

OP posts:
Monsterjam · 15/06/2020 18:41

You expect someone to go to the shop when it’s closed in the middle of lockdown and get your sentimental jewellery, go to the post office, pay to post it to you / use petrol delivering it to you, or for you and an employee to have made a non essential journey to collect it ..... in the middle of lockdown against guidance? Seriously?

Original poster
ineedagasmask · 15/06/2020 18:42

I’ve walked past the shop there have been staff in but they won’t open the door. I’m happy to pay for postage or collect, mentioned that in emails to them but nothing yet

OP posts:
MissConductUS · 15/06/2020 18:46

@ineedagasmask

I paid the loan in good faith surely they should try to give customers who have paid , their possessions back some how ? I’m now really worried they will go bust and I’ll lose my items. I have tried calling and emailing but zero response
If they go bust you'll be a unsecured creditor and should get your items back but it will take a while.
Monsterjam · 15/06/2020 18:46

To post they would have to go to a post office / travel. We are not meant to be making non essential trips. I’m not sure which part of the government made us lockdown you are not understanding.
This is not the shops fault it’s just bad luck and like millions of others you have been inconvenienced by lockdown that’s all

Original poster
ineedagasmask · 15/06/2020 18:47

Monsterjam it’s not against guidance now, shops similar are now open ..also it’s the having to wait until August I also don’t understand?

OP posts:
Original poster
ineedagasmask · 15/06/2020 18:48

Ok i’m signing off now looks like people think AIBU so I’ll sit it out and wait and hope I get my items back and it doesn’t go bust

OP posts:
Nicknacky · 15/06/2020 18:49

Look, it’s just one of those things. You will get it back and it was just pure bad luck the lockdown happened.

And of course they didn’t answer the door. They are closed!

Sonichu · 15/06/2020 18:49

If these items are so important and so precious, I'd be happier that they were somewhere relatively secure rather than risking having them delivered to me where they could be lost, damaged or stolen...

Also invoice them your "fees" for holding your jewellery fucking lol

nowlook · 15/06/2020 18:49

You might be better posting in Legal Matters. The folks there have a good grasp on consumer credit legislation, security, bailment and tort.

If you'd have said that you'd taken out a business loan with a personal guarantee secured against your house and that now, having repaid the loan and interest, your lender wouldn't agree to discharge their security because their administrative staff were on furlough, you'd have received more compassion here.

slashlover · 15/06/2020 18:59

If you'd have said that you'd taken out a business loan with a personal guarantee secured against your house and that now, having repaid the loan and interest, your lender wouldn't agree to discharge their security because their administrative staff were on furlough, you'd have received more compassion here.

If OP had posted that she was worried or that she missed the jewellery then she would have received sympathy. OP went straight to wondering how much money she could make.

BrandoraPaithwaite · 15/06/2020 19:06

(Missing the point) @ButtWormHole might be my favourite username ever after 8 years on mumsnet

Wouldyoudoit2 · 15/06/2020 19:09

Oh give her a break. Why can’t people read between the lines? She wants something that is precious to her back.
For those judging her over her decision to use them in a clearly desperate situation, really?

I don’t think she really wants to charge them, she simply wants them back and is worried.

As for the shop, I don’t have much compassion for those that leach off desperation and vulnerability anyway.

OP, are you able to email them and arrange collection? This can be done easily within the current guidelines. I personally think going to collect would be much more essential than queuing to enter bloody Primark!

I hope you get them back soon and I also hope you are not in that position again.

EmeraldShamrock · 15/06/2020 19:17

I'd say you'll get them back, forget the fee charge. They should be open to the public long before August.
Try not to stress.

nowlook · 15/06/2020 19:28

@slashlover

I really don't read it like that. Apart from one line, the OP is all about getting her items back.

And, fwiw, I reckon it's possible that posters would have had a different view on damages if she'd have been coming from a corporate perspective.

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