I feel really bad about what happened to this parcel and don't know what to do with it for the best.
Yesterday a small parcel got delivered to me by Royal Mail. I was waiting for something of a similar size, so I ripped open the plastic envelope it was in. Inside was a phone box. I don't know why but I opened the box- it wasn't sealed in any way. Anyway, the phone inside instantly slid out of the box as it was balanced at the top ( stupid packaging) and fell on the floor and the screen smashed. This all happened in around 30 seconds.
When I looked at the address on the label it was my address but someone elses name! I'm honestly mortified that I have broken someone elses phone, but it really was an accident.
I'm thinking it might be better to return the phone to the sender and get a certificate of posting.. That way the sender will send her a new phone I think?
I could probably track the perso whose name was on the label down via our local facebook page. IShe isn't in the group, but zi bet someone would know her. I would then have to give her a broken phone though.
I don't know what to do for the best. The packaging really was awful. The phone wasn't protected at all, just resting right at the top of the box. There is no paperwork in the package either.
So shall I return it to the sender with 'not known at this address'? I've tried to ask myself what I would want someone to do, and other than knowing I wouldn't want a broken phone I really don't know! Thanks for reading.