Name changed incase this is outing.
We went into lockdown as soon as there was conversations about over 70s going into isolation. I’ve been run ragged waiting up into the middle of the night to ensure home delivery etc and I’ve been doing all of my 90 year old nan’s care to prevent Covid coming into the house.
Two weeks ago I rang up her care agency to ask if they’ve got PPE yet - they told me that masks are only needed if the client is showing symptoms (surely this can’t be true). I asked them to get back in contact once they get proper PPE as I’m not willing to put Nan in unnecessary danger as we’re doing okay.
We got a call at the weekend that they’ve now got masks/PPE and if we’d like to resume the care package. All seemed fine as Nan has perked up having contact with the outside world. She classes the carers as her ‘friends’ - some she’s known for 7 years and obviously see more regularly than half the family.
One of the carers told me at lunch as the deposable masks are to be worn for a week!
I’m livid. The carers are lovely and good at their jobs but I feel like I’ve been conned. I don’t even think they’re surgical masks maybe the ones worn in the beauty industry? To make things worse it’s going to really confuse my Nan when I cancel the care again.
Is there any legislation I can throw at them? They definitely gave me the impression that it the PPE is fit for use.