AIBU to ask the housing association to remove birds from my wall? And if I'm not BU, how can I make them do it?

[BirdwomanofAlcatraz]

There are birds in the outside wall of my bedroom. I first became aware a couple of weeks ago when I heard them scratting around in the early morning and saw them flying back and forwards, also that there is bird poo on the inside of my window.

I phoned the housing association and told them but they knocked me back on four fronts: 1) that they don't believe the birds are in the walls, I need to have footage of them going in and out of the wall (I'm on the third floor, they're quick, I've tried standing outside with my phone and pressing record but they're too quick for me, really I stood there for a long time like a crazy person but it's split second movements when they go in and out)
2) that the marks on the window are just marks. They're not just marks. It's actual bird poo dropping down the window on the inside
3) that there's a pandemic on. Yes I know this but this is an infestation and I am concerned if fleas etc are also dropping down the window
4) the birds are probably in the eaves. Well if they were I wouldn't be concerned, but they're not. They're in the space directly above my window. I have seen them with my own eyes going in and out and so have my neighbours. There is a gap in the wall that they're getting in and out of.

What can I do? I've submitted a complaint after they dismissed my request for maintenance but not heard anything. As far as I know landlords do still have a duty to ensure their properties are not infested, even at this time. I pay my rent every month and haven't asked for a repair before. This is driving me crazy.

We have to take on more responsibility ourselves, compared to tenants in private rentals.
In accordance with my rental agreement the HA are responsible for any repairs, I am not allowed to do sfa without their permission. Thats why I pay them rent. And they do come out when asked to fix something on the odd occaision.

No doubt the nasty cows commenting are living in detached houses with gardens to escape to.

OP, your Mum’s here!

So surely closing and taping the vent is the logical response until a more permanent solution can be found 🤷🏻‍♀️ Or am I missing a huge reason for drama here?

And by the time the birds have fledged, hopefully the HA and environmental health will have got their act together.

TeaMeBasil I think I was muddling two issues actually. What landlords are supposed to do is less with housing associations in my experience, though said experience is mostly with HA. For example in DM's HA house interior decoration is her responsibility (and the walls had peeling and graffitied wallpaper when she moved in).

What landlords actually do on the other hand, yes, private landlords are often crap at repairs too.

YABVU.

I had house martens nesting directly above my bedroom window in my childhood home. The arrival of the adults, who migrate from Africa, was always a sign that spring was really here. I always loved leaning out of the window and watching the babies, and seeing the adults swooping around over the garden.

I believe they're a protected species, so if it is house martens then you should learn to love them as doing anything else would be illegal.

The birds are not really your problem. Call your GP.

safariboot

A lot of unhelpful people here.

Question 1: Whose responsibility is pest control? Your tenancy agreement should say.

Wild birds are not pests they are protected by law.