Sainsbury's

[Diggingmyselfoutthehole]

I don't know if I am been a drama queen if I am I'm sure you won't hesitate to tell me .

Yesterday I went to Sainsbury's with my 5 year old. His dad was at work he's in the forces so a key worker. Before I got inside one of the blokes on the door stopped me and said they are asking for only 1 person per shopping trip. He then went on to say that rather than bringing my child in if I haven't got anybody to look after him, he could wait in the car...

After thinking about it I then messaged Sainsbury's on Facebook to say I didn't think it was an appropriate alternative to leave a young child in the car while I was in the shop and this is the response I got.

The second person is welcome to wait outside the store, at a safe distance, to support once the shop is complete. These measures are to protect as many people as possible. Thanks, Greg

So the question is am I over reacting?

@Imboredinthehouse I've had no reply to my facebook message or email.

What is you hadn't driven there? I walk to my local Sainsburys. maybe they'll suggest you tie your child up outside like a dog!

It’s completely mad. I’d understand the annoyance if the whole family went but I think it’s gone too far.

I don’t think that they are that strict in my area. I seen a child shopping today and lots of couples!

You simply cannot leave a child outside or in the car.

I've been going to Sainsbury's once a week throughout lockdown. The signs there clearly say one adult per trolley. It sounds like some store managers are being silly if they're saying one person.

@Tomtomrunner. How on earth did you get a delivery slot? I still get the message we are prioritising the vulnerable so please try click and collect.

I have been a loyal Sainsbury's customer for years, live quite rurally at least 40 mins to store, neither my 81 year old MIL nor I can get a slot.

I have today called it and will no longer use Sainsbury's ever again after they way they have managed their response to Covid 19.

I am furious that today I received an email to say they were matching customer contributions £ for £ for tonight's big night in, whilst ignoring loyal customers, this is the worst of virtue signalling, they need to be concentrating their efforts on core business not jumping on a celebrity bbc bandwagon, they like the MSM are totally out of touch with their customers and audience base.

Sorry, rant over 😊

It will probably take a couple of days to get a reply from the ceo Mail.

They’re really a bunch of idiots, I’ve read another thread saying the same thing. This may be helpful - supermarket rules. Hopefully the others are more accurate. www.lovemoney.com/news/94072/supermarket-policies-aldi-asda-lidl-tesco-sainsburys-morrisons-waitrose-coronavirus-pandemic

I was told by Boots security that I'd have to leave my DD outside the shop today. I told him to jog on. It's illegal for them to refuse entrance to a child under 16. You may want to tell Sainsbury's that. I'm a single mum, I have to take my DD out with me, and I don't drive - not that I'd leave her in a car even if I did! Strangely enough though the security at my Sainsbury's express had no issue with me taking DD in!

That's ridiculous. They obviously don't have children.

That looks like a 'bot' response triggered by keywords in your opening question.

Try Tesco, at least 2 families of 4 people (2 adults, 2 kids) in our local one yesterday when DH went. Was quite shocked when he came home & told me. A parent with child or children I’d presume they had no alternative. Hope your ok OP.

Sainsbury's sent out an email a couple of weeks ago specifically saying that a child could enter with one adult- it was multiple adults who couldn't enter. I've seen several children per trip to Sainsbury's. I've taken my own children in when necessary.

Don’t see the issue as long as the 5 year old sits in the trolley, parent follows the route and distancing. Presumably trolleys are cleaned between customers?

No one should put a child in a trolley, and no they are not cleaned between uses. A child can stand with the parent surely?

I'm confused it was only 1 week ago sainsbury's were saying that children were welcome, yet again stupidity, my freind is a single parent to a 5 year old with sen who could not be left alone she would either melt down or disappear or go with a stranger. My daughter can't keep herself safe she isnt danger aware due to brain damage. Hell would freeze over before I abandoned her. My freind and me dont have family to leave the kids with, despite our children being very vulnerable but according to the dwp they aren't so we cant get shopping delivered. Sorry my head feels like its going to explode.

Sainsburys haven't been great. I live city centre and often use local smaller sized supermarkets, one being sainsburys. Refused my DP entry with me which I can live with but then get inside and it's a complete free for all in the aisles and at the tills with nobody distancing anywhere and with so many people going all directions it would have been impossible even if I tried. Meanwhile, a large crowd if rejected partners is forming outside waiting for their companion to emerge from the shop. Neither scenario was particularly safe or recognised social distancing efforts. You'd think that common sense would prevail. Tesco on the other hand have their response pretty spot on - counting people in, one way system and two metres marked out on the floor. Also allowed to shop with DP which is useful for our big weekly shop. It might mean that there's an extra person in the shop but with a reasonable count and other systems in place, I felt far safer in Tesco with couples and families shopping around me than I did on my own fighting my way through the wild aisles of sainsburys. Definitely wouldn't rush back - shopping is stressful enough as it is at the moment without that battle.

I wouldn't be able to pick my 5 year old up high enough,let alone squeeze him into a trolley seat made for small toddlers!

No one should put a child in a trolley, and no they are not cleaned between uses. A child can stand with the parent surely?

I think the poster meant in the child seat on the front. Not in the trolley.

YANBU. But honestly I feel like they haven't read your message correctly cause who would suggest that!? Madness

The reply you got from Sainsburys is an auto-response from an online robot, not a human being, so you can ignore that as it cannot possibly know your circumstances.

The 'security' on the door was breaking the rules / being a jobs-worth / being a dick. As you are essentially a single parent, you are allowed in with your child. Complain to the CEO as others have suggested and shop elsewhere.

That is definitely a chat bot. It won’t have been an actual ‘Greg’ responding. Not that that makes it right but I don’t think a ‘stupid’ person is sitting behind the response.

From the Sainsbury's website.. children can go with a parent if no other option...

Go to Lidl. Doesn't seem to be any rules there! Last 2 times I've been to my local store (this morning and 2 weeks ago) there wasn't even anyone on the door when I went in around 9.30am - although today as I was leaving a staff member arrived to man the door as it had got a bit busier.

I have had awful experiences with Sainsburys lately. The shop assistant once I had paid rifled through my trolley with her bare hands and shouted at me for having too much bread and rice. When I said I was buying for my elderly
Parents they didn't care and I then got a stern telling off from the manager and was treated like a criminal. I'd already paid for my items at this point so it was so unacceptable. Shocking management of the Covid situation. I can't bring myself to go back into a Sainsburys since then.

Completely inappropriate, but couldn't you have waited to go until OH wasn't at work? I am not taking my 5 year old shopping atm

My DH is away for 3 months at the moment, might be a bit peckish by the time he gets back. Not everyone in the forces is back every evening.

My DH is away for 3 months at the moment, might be a bit peckish by the time he gets back

Cracking comment. Made me lol

My Sainsbury have a person standing in both the (less than 6 feet wide) in and out doorways, plus a person handing out the zapper things, and showing you how to use them. I tried to get them to move to the side and they just said "have a nice day". The next time went I tried to explain to the young chap on the out door, that HE is more at risk because EVERY SINGLE customer is passing within 2 feet. He repeated "have a nice day" over me speaking, and didn't move an inch.

They keep blaring out messages as you go round, not reminding about the 2 metres, or the one way system, but trying to get you to use the zappers. I already do, and they do save time and mean less interaction at the tills BUT they just want to get rid of the checkout staff in the long run.

I feel the management are just not taking distancing seriously, but seeing it as a chance to save money.