Annoyed regarding overtime?

[CorinnaSinner]

I’m very lucky in that our department is working from home and actually have overtime,

A person who used worked in the department (left 3 years ago) has been ok’d to do our overtime. She has now claimed all the work, put it all in her name so there’s no work for me. Aibu to think this is very selfish behaviour?

First come first serve, it doesn’t matter when she was employed or when she renewed her employment.

However if you have an issue take it up with your management.

Hard to explain but it doesn’t work like that in this department.

If there’s 10 items to be worked. You don’t just come in and put your name on all 10. You work 1 at a time.

Can you take her name off some of them? I agree that’s extremely selfish behaviour.

Speak to your manager. It will presumably take longer for her to complete ten tasks than one, most businesses favour speed and would want the work shared.

Can you message your line manager about this? I think it's not fair and selfish indeed, but if you do nothing about it, she will keep on doing it.

Do you have proof of what you’ve done?

Send a group email for everyone to see asking for clarification of the policy of self allocating of workload

First come first serve what a selfish attitude and That’s not how most places work, especially if she doesn’t even work there anymore.

If there’s 10 items to be worked. You don’t just come in and put your name on all 10. You work 1 at a time.

Except you obviously can because that's what shes done. Take it up with your manager.

Do you get paid extra for overtime? Time and a half etc. If so it makes sense for them to take on more staff and pay them the standard rate.

Has she logged that she's done things she hasn't started?

Presumably she's able to assign work items to her own queue and release them back, but you'd need a supervisor login to remove items from her queue and reallocate them?

If each item takes say 2 hours then it's completely unreasonable for her to snag all 10 items, and it's crap customer service as those 10 items will take up to 20 hours to be worked whereas if you're all taking one then the max wait time is 2 hours. Point this out to your line manager and ask her/him to clarify (haha) that each person should only be accepted to your personal queue if you're ready to work it within the next 4 hours.

I've seen this happen so many time in call centres and admin centres and it creates huge bad feeling within teams. Manager needs to get on this pronto and head off a full scale riot at the pass.

*what a selfish attitude and That’s not how most places work, especially if she doesn’t even work there anymore.

That maybe your experience but certainly not mine, overtime is offered on a first come... as long as the work that requires overtime is completed then it’s available those who can fill in the shifts, in my student and even in the pool staff I have now, it’s the way it’s was and is operated.