I phoned our vets yesterday, that we have used for over 15 years. One of our dogs needed another prescription/supply of medication they have to have regularly for a minor but chronic condition. Usually this is prescribed when I phone the vets for it, with a yearly 'review' appointment.
When I phoned the vets I was told that it was time for the yearly review, and that they weren't doing in person appointments, only telephone ones, and I wouldn't be able to get the medication without the review. The cost of the 'telephone appointment' was £90, plus the cost of medication. Normal consultation fee is £48.
The vet then phoned me for the consultation/review, which took all of 5 minutes and was just a case of 'is this drug still working?' 'Yes' 'oh great we can continue on it then'. I then had to go and collect the medication.
I am absolutely gobsmacked that they have hiked their prices up so much and just for a phone consultation which took only a few minutes. Once things are more normal again I will definitely be looking for a new vet and taking our custom elsewhere because of this.
AIBU to think that people will think twice in future before using companies that have taken the piss in the current situation?