I am working on a big business-wide programme for my employer which is complicated to get off the ground but significant and relevant - even more so in current situation. There are lots of moving parts and I am under three management levels in our function also working on it.
I have a rather binary, direct and unsmiling (for want of a better word) stakeholder I am working with on my bit of the programme. They are much more senior than me. I've worked in comms and dealt with stakeholders of all kinds for nearly 20 years but nothing seems to help. They are numbers-focused and don't express any humour or human skills when you interact. I respected that was their way and was carrying on doing my best.
They have just chased me on something at 8.30 this evening (which isn't a mistake or my fault - all part of broader picture above my head) and been sarcastic and blunt implying I am not doing my job. I am doing my job and luckily my management are very supportive. But AIBU that it's rubbish enough that people get away with being leaders without thought, empathy, or any soft skills, let alone during a situation like we're in where you don't know what might be going on for the person you're contacting?
I find it sad businesses are full of people demanding, telling and ignoring this stuff in the way they work and expecting everyone to be ok with it. Am I just being over emotional?