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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Visiting GP surgery

57 replies

Oxo01 · 25/03/2020 00:24

I have been off work for quiet a few weeks now ( not virus related) and have not been out for this period at all, I am due to send an updated fit note to work this week but could not get appointment till Thursday this week, however considering the spread of the virus etc I called the surgery to see if I should still attend, they advised that i could cancel the appointment and the GP could call me for telephone consultation (which would also free up the appointment for someone else ) which i did and he called me on Monday of this week.
He issued a new fit note which I have to collect from the surgery which is about an hour bus ride away ( no parking nearby) I didn't think about this untill today and given the advise not to go out unless urgent medicle needs, I called the surgery today to ask f they could email me it , the receptionist said they could not do this due to the system which is fine, so i asked if they could post it rather than me travelling on a lengthy bus ride etc but the receptionist said no they cannot.

I would not ask for this any other time at all, but think this surley is a simple way to reduce people leaving there homes which we are being told not to. Obviously it would help me but I genuinely thought this would help reduce people being out and about.

OP posts:
playthestation · 25/03/2020 13:53

Bloody hell after all that carry on you actually have a husband and a car anyway Hmm

playthestation · 25/03/2020 13:54

Sorry OH not DH.

Thepigeonsarecoming · 25/03/2020 13:57

Well isn’t this a great example of drip feeding!!! Everyone giving you advice and it turns out you you have a car and can drive 😂. What with all the bus and taxi references, if you can drive then why would you have even considered them first?? You have heard of social distancing haven’t you??

MiniMum97 · 25/03/2020 14:14

Regardless of the method of transport it is ridiculous that they made you cancel your F2F appt and have a telephone appt and then made you go into the surgery for a non medically urgent matter anyway to collect the sick note! Someone really hasn't thought this through.

jacks11 · 25/03/2020 15:45

I can see OP has her med3, but for info Employers have been told to allow more time than usual for med3 certificates or letters informing then the patient has been advised to self-isolate etc, to allow for this situation.

Most employers will want the original copy and so emailed copies are not done- also it takes up more time to scan and send the email. Posting means someone else has to go to the post office, which again is being avoided unless no other choice. I’m surprised the surgery allowed you in. I’m a dr and good friends are GP’s- their surgeries are entry only if absolutely necessary and by prior appointment, doors locked to prevent people wandering in (as this was happening despite warnings on the door). However, I suppose they have their own procedures in place.

As for the GP seeming quiet, I think you just aren’t seeing the activity going on- fewer patients in the building is to be expected but the GP’s and their staff will be still be busy. They won’t be sitting twiddling thumbs!

I know at our surgery, and those my friends work in, that patients wanting seen are getting telephone triage by a GP, those needing to be seen will get an appointment. Important chronic disease management (e.g. bloods for patients taking immunosuppressive medication) will still be being done but trying to separate times to minimise patient contact and allow cleaning of room etc. There is also A LOT of behind the scenes work- e.g. summaries for high risk patients to be released to out of hours/a&e/hospital and paramedics. This has to be done manually for each patient. We are asking GP’s to try and sort out Anticipatory care plans for the frail elderly, make sure NOK details are up to date and so on. This all takes time.

Key information summaries normally need individual consent to release to secondary care and ambulance service (these summaries tell us in secondary care about repeat and acutely prescribed medications, any recorded allergies, key diagnoses, who is recorded next of kin and their details, does the patient have a DNACPR/subject to peer of attorney and so on). If you are admitted and unable to tell us/ we can’t find out from your family quickly, this information could prove vital. This need for usual consent has been temporarily suspended, but still has to be recorded that this is the case and manually released. My friends surgery has done nearly 2000 of these in the last few day’s- very labour intensive.

GP’s are also being pulled from their surgeries to help man local covid response/assessment. They will have staff absences, including nurses and GP’s. They are having to navigate the new pathways and protocols, creating some for their surgeries/staff etc. All adding to workload. Please don’t assume your GP’s are quiet.

Namethecat · 25/03/2020 15:51

Me dh has been off from work for many months due to illness . We used to phone through to receptionist and ask for another one and I would collect.
His note runs out in Monday so I telephoned to ask how do I collect and she said they are posting out !

Oxo01 · 25/03/2020 17:08

I did say in my original post there is no parking anywhere nearby, my O/H does not drive, he arranged to come with me last minute so was able to quickly go in and get it whilst I was parked up where I shouldn't have been. I did say that I was going to get a bus or cab independently but my thoughts were about how to travel safely for my self and others, considering the advise was not to go in to the surgery for original appointment etc but having to go in and pick it up.

I do not assume no work is being done, I know from experience the work that goes on in the background , but they do have daily post which given advise thought it was an alternative to possibly risking all.
Take care all.

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