Being responsible

[MadameBee]

So I have done a very modest click and collect at Asda, ordered a week ago and there are 15 substitutions - WTAF?

Don’t they do these orders before all the panic buyers are let in?

AIBU to think of you have done your order a week ago (it’s £77 for 5 of us) then you should expect to get vaguely what you have ordered as I thought I was being responsible

First click and collect slot available here not until 13th April! We are in first week of 14 day isolation, thank goodness for friends helping out.

But the click and collect slots guarantee you nothing anyway

"We are all on databases we don’t know we are on - all of us."

True, but there are rules and regulations in place at the moment about how that data can be used and we have the right to be removed from the databases (RTBF, GDPR).

How can you be removed from a database you don’t know you are on 🤷‍♀️

I normally read the ts and cs before signing up to anything (boring I know, but it has saved me on a few occasions). I also ensure that I am not automatically opted into marketing (this shouldn't happen now that GDPR is in force). If I receive marketing from a company I am unaware of I follow it up and get my data removed. When signing up to something you have to decide whether the risk is worth the reward. Many social media companies are a prime example of this.

I also close down online accounts for companies I no longer use (this is another way that your data can stay out in the wild).

I work for the LA - there are loads of databases people do not know they are on - esp if you have children at school......

I agree it should be saved for our slot not for bloody hoarders.

Supermarkets have limited space. They have the bit out the back where the deliveries are kept and they have the shop floor. As soon as they move the new stock from the back to the store, a new delivery arrives with replacement stock. If you do an online shop on a Monday, to be delivered a couple of days later, they simply don’t have the space to store your shopping, along with the shopping of thousands of other on line shoppers, until your chosen delivery slot.

If you believe that your shopping should be taken from the delivery before it’s moved onto the shelves, then what gets left for the poor buggers who can’t do on line shopping and who are just as vulnerable and scared of going out as everyone else, if all the stock is being bought up before it even gets to the shelves?

I refer to my previous statement, that says that there are rules and regulations on how this data can be used, even for government purposes.

It doesn’t matter how many unknown databases you’re on - supermarkets can’t (and absolutely shouldn’t) access these anyway. They can only use data they’ve collected, that you’ve given permission for when you sign up to their T’s & C’s.

Click & Collect would potentially be a logistical nightmare anyway due to the storing of shopping, distribution, how many people you can physically get in a delivery point at any one time etc.

Everything possible for supermarkets to be doing right now to help the situation, they are already doing. At pace. I work in a store support centre for one of them, we are all absolutely flat out keeping everything running online for customers as well as managing the infrastructure demands of thousands of people concurrently working from home. We’re literally not capable of doing more than we already are. It’s devastating when we’re seen as not doing enough 😢

I have 6 jars of lasagne sauce for some reason 🤣

@MadameBee how hard is it to think that you didn't get those items because they are simply out of stock? Doesn't matter if you go into the store or click/collect. They are just out.YABVU

Your original expectation was pretty unreasonable. If you order a week in advance, they're not going to immediately go out and pick all the non-perishables, leave them sitting around somewhere with your name on and then come along and add the perishables the night before. They're just going to pick the lot the night before. It's the only way this system can work scalably.

Yeah I had exactly this the other week. A Tesco delivery with 7 missing items and 5 substitutions some of them very poor. Best to go yourself if you are healthy and leave the deliveries for the vulnerable.

Will I be able to take my cat to the vet (keeps being sick )

Least you got your shop, first time no slots anywhere at all or delivery. Tonight I got one and then Asdas website decided to crash and I got to the payment page where it wouldnt process.

Lost my spot as it wouldnt do it over 4 hours of trying. And now they're all gone, even into April. How can Boris Johnson say to have home deliveries when they can't keep up with demand.

Sainsburys won't even let you register a new account apparently.

Sorry to hear that. I hope everyone can get everything they need

I don't get how Boris can say shop online. It hasn't been possible for nearly a month here. Apart from one slot I got 2 weeks ago. He's living in cloud cukoo land.

And I'm starting to think 'these hoarders' were just regular people buying 14 days worth of food because essentially if you self isolate you have to stay home for 14 days. When you look at i, millions of people buying 2 weeks worth of food they wouldn't normally buy would create a supply issue surely. Think the media have put a negative spin on it. The one time i went to a big supermarket shelves were partially empty but people had a regular amount in their trolleys no hoarding going on. So whats the truth

I'm glad to hear about morrisons. We placed an order 2 weeks ago, our usual 6 weekly one, it's due in tonight. I am a little worried that there might be loads of substitutions

I don't get how Boris can say shop online. It hasn't been possible for nearly a month here

He can't, it's impossible, last night I tried Tesco, Asda and Sainsburys and they're all booked up until April, I even tried pick up zones miles away. I have a 6 day old and an unwell toddler so we can't just get in the car and go. It's really getting to me now the craze of this.

I wrongly thought priority would be given to pre orders.
The people with no access to computers for on-line ordering would then be the ones who can't buy anything they want.

Everyone is equal. No-one takes precedence over others, as it should be.

How on earth are level headed people supposed to get the basic stuff we have run out of?
The same way that the level-headed people amongst us who visit a store to buy their shopping get their basic stuff.

We are all in this together. We are all up against shortages. It is what it is.

christ some of you people are so bloody selfish and ignorant on this thread, 'reserving goods for you five weeks in advance ? wtaf ?
three members of my family work for tescos in a dark store, the orders are picked on day of delivery and because so many people are ordering the pickers are having to work overtime to full fill orders.
one of my ds said that the typical pick is 45,000 items it is now currently running on average at 100,000.
stores ARE doing their best so stop bloody moaning and be grateful you are getting at least some of your bloody shopping !

I’m a supermarket picker

I start work at 4am. The delivery is supposed to get in for midnight but usually arrives anywhere between 3-4am.

This puts them behind which affects us

We can only pick what is available to buy.

Therefore if the delivery is late, you will get subs

thank soubriquet for clarifying what i was saying.

That’s ok.

I think people think there is a massive warehouse out back where everything can be kept.

Somethings can, but a lot of products, especially fresh for example, come in daily.

If we don’t get the delivery in time, we can’t pick it to send it out.