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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to be annoyed with Amazon over non-delivery

45 replies

fsmmum · 18/03/2020 19:14

I had two parcels which Amazon say were delivered today but weren't, I'm now in the online chat with them and they have told me this:

Sometimes the packages are marked as delivered before they actually arrive. I would request you to wait till Friday, 20 March 2020 because most of the times the order are delivered on the next business day.

WTF?!

OP posts:
Eckhart · 18/03/2020 20:39

Calm down already

Nobody has been anything but calm. Who are you talking to?

Eckhart · 18/03/2020 20:39

Calm down already

Nobody has been anything but calm. Who are you talking to?

AutumnRose1 · 18/03/2020 20:41

I meant the OP, who sounds like she’s fussing about nothing.

AutumnRose1 · 18/03/2020 20:41

There’ll be a drip feed about the item being a nebuliser now...

Holothane · 18/03/2020 20:45

I’m waiting for bedding of someone, but there are more important things to think about.

Eckhart · 18/03/2020 20:45

OP has said the parcel is important. Amazon shouldn't lie about their parcel delivery. OP has a right to be disgruntled.

Nobody needs to be told to calm down.

Winterwoollies · 18/03/2020 20:48

Jesus, there’s some nasty posters in here. peers at @DameXanaduBramble**

Amazon don’t just deliver bread bins, iPads and make up...

They also deliver medicines, baby supplies, baby milk, pet food, human food... no one knows what the OP’s delivery was for and frankly it shouldn’t matter. They’re entitled to ask a question! And it is irritating as shit when you’re waiting for something and they pretend it’s been delivered. Because it has likely been misdelivered.

Not every post has to be brought back to bloody CoVID-19....

RB68 · 18/03/2020 20:50

I have found this to be the case as well so its sensible before they start doing anythng their end. And particualrly at the meomenet when they are run off their feet you are being a bit arsy tbf

Eckhart · 18/03/2020 20:54

If, as a business, you are run off your feet, the right answer is not to lie to your customers, and tell them you've delivered things when you haven't.

You say 'sorry, we're run off our feet, we'll be late.'

WhatTiggersDoBest · 18/03/2020 20:55
Biscuit
MrMeSeeks · 18/03/2020 21:11

I hate this too, i spebt a day trying to find out where a very expensive parcel had been sent as i had signed for it, only for it too turn up the next day.
I don’t care if my parcel doesn’t arrive in the expected time, just don’t lie!
It certainly doesn’t make op selfish Confused

lborgia · 18/03/2020 21:13

This is not corona related, it’s a thing. Drives me mad.

HelloBolloxMyOldFriend · 18/03/2020 21:15

Remingtonsteeleswife

I think it is you that needs the grip hun.

overnightangel · 18/03/2020 21:17

@Eckhart
You need a hobby love

Eckhart · 18/03/2020 21:21

@overnightangel

Why, love?

BlueJava · 18/03/2020 21:28

This has hapapened to us - I wouldn't worry if I were you yet. Sometimes they are marked as delivered, but then turn up the next day.

Aesopfable · 18/03/2020 21:30

I have had two things labelled ‘delivered’ thatI have not received. One I got amazon to deliver a replacement after waiting a few days. The other is still outstanding. I agree with you OP, it is not so much it is late as we know these are difficult times, it is the fact they mark it delivered.

Coffeeandnutrients · 18/03/2020 21:42

I agree with you OP, it’s irritating that you’ve had to spend your time over this. Hope it arrives tomorrow for you.

Fckingfuming · 18/03/2020 21:48

I had similar this morning when Iceland had marked my order as 'delivered' when it wasn't. Turned up an hour after, I was just about to contact them because I expected they had delivered to the wrong address, and the person I imagined they had delivered to isn't entirely honest at the best of times....

fsmmum · 20/03/2020 23:20

They gave me a full refund now

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