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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask you to help me find an accessible washer drier?

31 replies

Whatisthisfuckery · 13/03/2020 16:12

Posting here for traffic.

I am having an absolute nightmare trying to find a washer drier that is accessible for a blind person to use. I’ve scoured the internet for info and there’s virtually nothing; I’ve called RNIB and they didn’t know anything; I’ve called Research Institute for Disabled Consumers and they know nothing; I’ve called Appliances Direct who despite trying to be helpful didn’t really know what to suggest; I’ve called my local John Lewis who have none on display for me to look at and were fucking useless tbh; and I’ve called Curry’s who were predictably unreachable, so I’ve decided to ask the Mumsnet massive for help instead.

Right, so I’m looking for a washer drier which has tactile controls. They don’t have to be labelled but you do need to be able to feel them. If there’s a dial it needs to click round. If there are settings you scroll through with a single menu it needs to be consistent in so much that it always starts at the same programme, so if I have to press three times for the setting I want it has to be the same each time I switch it on.

I’m really struggling here so any suggestions you might have would be much appreciated. Just imagine you have to learn to use your washer drier with a blindfold on. You might have to learn how to use it but it needs to be possible to do so.

Thoughts please? Cheers in advance.

OP posts:
PrincessMonacoOfKent · 13/03/2020 21:32

We have a Beko WDR7543121 washer dryer. It always comes on at the same setting, and you can feel each 'click' on the dial (it also bleeps for each 'click').

It seems to be a pretty good machine - and the front door opens completely which also makes the drum easier to access.

Moominmammaatsea · 13/03/2020 22:19

@notagaincharlie, woah! That is serious sorcery worthy of Hogwarts magic! You have actually boggled my mind! Do you actually mean that I could record a message along the lines of ‘step away from the biscuits, DD, and please leave some for the rest of the (emaciated) family?!

This is a whole new world to us as my daughter was fully sighted until less than a year ago. It’s brilliant to be able to access the experience of others in the same boat here! Thank you!

Moominmammaatsea · 13/03/2020 22:32

@notagaincharlie, plus, one can never have too many messages from Santa (aka Grandpa)! I love the power of Mumsnet, just when you think you’re the only family you know to experience severe (and sudden) sight loss in a child, you come across kind people who’ve trodden the difficult path before you.

Whatisthisfuckery · 14/03/2020 12:38

Sight loss feels very isolating. It’s common in older people but not so much in younger, yet even in older people it doesn’t seem much talked about. I think it evokes a primal fear in people.

I have found the RNIB helpline to be very helpful, apart from washer driers. They’re especially good on benefits. Also most areas now have a local blind association who can advise. The one in my area has a big resource area where you can have a play with various devices that assist with daily living.

@Moominmommaatsea if your DD uses iphone/mac or other divices, which is quite likely as they are the only operation system that carries a native screen reader, there is a brilliant website called Apple Vis. They review lots of programmes and apps for all Apple devices. They also have. a forum where blind Apple users worldwide discuss and review stuff. It’s been really useful for me.

I am pretty much totally blind I don’t have much in the way of specialised equipment. I learnt braille when I was a kid and I still have a braille machine, which I use to make labels for everything from CDs to spices. The RNIB plastic braille label paper is a mainstay in my flat. all I have apart from that is a liquid level indicator and various bumpons.

There are a couple of useful iphone apps I use. There’s one called beMy Eyes which I only use occasionally. You can click a button which makes a video call to one of their thousands of sighted volunteers around the world. Then you can use your phone’s camera to ask them what bus stop you’re at, or whether you’re holding the tinned tomato’s or spaghetti, or whether you’re holding the shampoo or conditioner. It uses the back camera but please don’t try it while not wearing any clothes, not that I have done that.

There is also a really useful app I use all the time called SeeingAI. It lets you photograph and read documents, short text, it has a colour detector although the light will affect the feedback, I think it does bank notes but not sure if it supports GBP, you’d have to check. It’s not 100% and you need a steady hand to read documents but I find it really useful for reading post etc.

There is a travel app called Moovit. It basically works like any other bus and train app but it’s accessible although I’m not too happy with the latest update. You can set up a live ride which will warn you three, then two, then one stop away from your destination. It tells you which bus stops are near by and what buses are coming. You can also access timetables.

If I think of anything else useful I’ll post more. I should do an AMA when I have time really.

OP posts:
TheGreatWave · 14/03/2020 13:03

I would imagine you either need to go very high tech with smart controls or very basic. Shame about the rnib though, they have guidance on things like showers etc.

EmpressMcSchnozzle · 14/03/2020 13:18

I'm surprised the RNIB didn't mention the Penfriend product they sell?shop.rnib.org.uk/catalog/product/view/id/30463/s/penfriend3/ - I see it's out of stock at the moment, but there is also the PenPAL which has similar features, at uk.mantralingua.com/products/penpal?sku=a1pp - if you email the company I'm sure they'll be happy to help.

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