Bit of a rant I'm afraid!!
The safety warning label on my son's car seat has frayed and come away on one side. The rear facing car seat was bought brand new for him from a leading retailer - don't know if I am allowed to say who on Mumsnet!
I took it back to the shop today, expecting them to either offer me another carseat, or a way of resolving it.
The store manager said he would send it away to be repaired and that it might take 5 days. When I asked what I was to use as a car seat he just shrugged, and said they didn't loan out carseats.
I asked him to sign a statement in that case saying that it was safe to use, which he clearly wouldn't.
The safety label says in big letters DO NOT REMOVE!
After pushing him for about half an hour I said I wanted to speak to head office. After waiting anther 1/4 an hour in the shop to get through on the phone, they offered to send me out an iron on label.
Why aren't they concerned that my son could have been eating the strands of label??? Or that he could have got the whole thing off
The manager was a real prat, pretending he couldn't find my details on the system
AAAAAaaaaahhhhhh!!!!!!!
Please or to access all these features
Please
or
to access all these features
AIBU?
to expect my childs car seat to be safe???
20 replies
ELM · 07/09/2007 13:52
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