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to expect my childs car seat to be safe???

20 replies

ELM · 07/09/2007 13:52

Bit of a rant I'm afraid!!

The safety warning label on my son's car seat has frayed and come away on one side. The rear facing car seat was bought brand new for him from a leading retailer - don't know if I am allowed to say who on Mumsnet!

I took it back to the shop today, expecting them to either offer me another carseat, or a way of resolving it.
The store manager said he would send it away to be repaired and that it might take 5 days. When I asked what I was to use as a car seat he just shrugged, and said they didn't loan out carseats.
I asked him to sign a statement in that case saying that it was safe to use, which he clearly wouldn't.
The safety label says in big letters DO NOT REMOVE!
After pushing him for about half an hour I said I wanted to speak to head office. After waiting anther 1/4 an hour in the shop to get through on the phone, they offered to send me out an iron on label.

Why aren't they concerned that my son could have been eating the strands of label??? Or that he could have got the whole thing off

The manager was a real prat, pretending he couldn't find my details on the system


OP posts:

ELM · 07/09/2007 14:05

b ump

OP posts:

NAB3 · 07/09/2007 14:09

Tell me the shop.

I went to get my DS1 car seat checked at Halfords. Discovered to my horror it wasn't supposed to be rear facing. Thank goodness had only done 3 journeys. They sold me a baby seat to get him home and then refunded me the money when I took it back the next day.

Halfords are fab!


lulumama · 07/09/2007 14:10

i think you are being unreasonable

how does a frayed label make it unsafe?


McEdam · 07/09/2007 14:14

Call Trading Standards and ask whether the fact that the label is fraying has anything to do with the safety of the seat.


NAB3 · 07/09/2007 14:14

Does the safety lable have pictures how to fit the seat?


ELM · 07/09/2007 14:16

DS can pull strands of the label off. The label is about 4" by 3" and I'm guessing it's probably coated with a fire retartdent or something as it's quite plasticky. Not really something I want him to be eating.

Don't want to take the label off as it gives instructions on what NOT to do with the carseat. Quite improtant to me as grandparents and childminder use it to.

OP posts:

Alambil · 07/09/2007 14:17

how old is the seat? I can put my ds's old rear/forward mix seat in safely without needing to look at the instructions.. or do you mean so you can resell it or something?

Im a bit lost as to why a tatty label = unsafe


NAB3 · 07/09/2007 14:19

Photocopy the instruction manual.


lulumama · 07/09/2007 14:19

cut the label off and stick it back on where your DS cannot reach it


ELM · 07/09/2007 14:20

retardent (sp)!
I just don't think that these warning labels should be able to be pulled off, if they say Do not Remove. The 3 other sides are firmly stiched on.

Especially in a carseat designed for babies. Who put everything they can get their hands on in their mouths! And in a place where you cannot keep a close eye on them.

OP posts:

Neighboursfan · 07/09/2007 14:23

The label's got nothing to do with the safety of the carseat - it's just so they cover their backs that you can't ignore the safety information about the seat because it's attached to it rather than in some booklet somewhere. YABU.


preggersagain · 07/09/2007 14:23

that is why the instruction manual will tell you to check your car seat thoroughly before use for anything that may harm your baby


TheQueenOfQuotes · 07/09/2007 14:24

hmm - your DS must have quite long, bendy arms if he can reach round and get the safety label off teh side........well I'm presuming it's on the side - that's where it's been on all 3 DS's carseats....and certainly not able to get hold of it without doing some form of body bendy that would earn them a place in the Chinese State Circus


ELM · 07/09/2007 14:29

NAB3 will go to Halfords. I went to John Lewis after peaking to this shop, who said under no circumstances would they ever suggest taking a car seat away from a parent without giving them a permanent replacement.

If you gave your child a cloth book, and it started to fray while they playing with it, so there was the possibility of them eating/choking on strands of it would you not think it was a health and safety risk?

That's my beef. This was designed for babies, and so should be able to be used for them without parents having to worry that they can get it apart.
If it says DO NOT REMOVE then I don't expect to have to take it off.

Guess I'm over-reacting from what you guys are saying.

OP posts:

ELM · 07/09/2007 14:32

It's fixed to the inside side of the seat TheQueenOfQuotes, just where his arms are

OP posts:

Alambil · 07/09/2007 14:42

you could get some wonder-web to fasten on the flappy end... then it will be harder to get at and destroy


HonoriaGlossop · 07/09/2007 15:03

YABU, it's only a label and nothing to do with the safety of the seat.


LIZS · 07/09/2007 15:11

If you are going to fret over a fabric label, you are going to become seriously paranoid when your lo starts to put all and sundry in his mouth. Sorry but you are overreacting. It says Do Not Remove because of the info on it not because there is any physical danger.


HonoriaGlossop · 07/09/2007 15:35

exactly, Liz.


Loshad · 09/09/2007 22:57

LIZS is right, YABU (totally)

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