Just want to know if I am being unreasonable about this hospital situation.
My mother has dementia and has just had her second stroke. Two days ago she was admitted to a four patient bay. Mum is sensitive to noise and is easily confused.
The family of the lady next to my mum are what I would consider to be very noisy. They exceed the 3 visitor limit, make absolutely no attempt to lower their voices, talk to other relatives on face time speaker phone at HIGH volume. They say they don't know how to turn it down. They will stand in the doorway and talk to the relative at full volume rather than stand next to the bed and speak quietly.
They talk constantly - and I mean constantly- to their relative, again without lowering their voices. If they were in a room of their own I would consider their relative to be a lucky woman in having such supportive family. However, they make absolutely no concessions to the fact there are other people in the bay.
My mum is frequently confused by them. One of the family members shares my name and it confuses my mum. They talk so loudly that she thinks they are talking to her. She answers questions that they are asking to each other.
I want my mother to be moved to a room on her own or at least a quieter bay. The ward sister says mum is not safe in a room on her own. I disagree as the staff pay almost no attention as it is (I get that they are under-staffed) and that she would be no less safe on her own.
I get told that mum is in hospital and that other patients will have visitors. I know this. Mum has spent plenty of time in hospital bays, and the last time she was in one a few months ago we formed a great relationship with another family. They however were respectful of other patients.
I suppose I am asking how much noise is acceptable in a hospital bay?
I know this is a rambling post but I am at the end of my tether.