AIBU to panic that I’ve just lost us £700 plus on a holiday booking

[Sleepsoon7]

I am a complete idiot. I always book flights and hotel rooms separately. I am used to price being per room as normally book direct with hotels or through third party websites that charge per room. Saw what I thought was a bargain on a major holiday company website and booked a number of nights in a hotel we’ve been to before for DH, DD and me as a treat. I realised afterwards as soon as I looked on my account on the website that the price was per person and not per room. I can’t afford £2000 plus pounds and if I cancel the website says they keep the deposit which was the £700 plus which I can’t afford to lose either. Office is shut when I tried to ring (not surprising) and MasterCard say they can’t do anything about it. I can’t believe I’ve been so stupid. DH is being very calm but has gone to bed as I’m pacing about panicking like crazy and he has to work tomorrow. I am not working tomorrow so will ring Office when they open but am so worried they won’t let me cancel without keeping the £700. Anyone any experience of similar situations and how did you deal with it / what happened. Am I totally screwed?! I am in Uk in case that makes any difference.
(No consent for any newspapers to use this in case any were interested)

Great news can they confirm with written confirmation.

There are a lot of bargain holidays to be had at the moment, due to coronavirus.

OP, I'm glad you had good news from the travel company. What a relief.

Oh gawd, I feel anxious just thinking about it!

So pleased it's all okay, have a great holiday

Probably not the case but some sites like to show the 'full' price and the 'discount' price to make it look like you've got a bargain so maybe the £2000 is what it 'would' have cost full price but you got it for £700 in a deal or on offer?

To update - went into my local Tui today. The ladies there were lovely and checked things and said it was just the £700 price. They could not understand the £2000 price in ‘my account’ (and could not access this owing to GDPR) but said if they were to make the exact same booking for me today it would be the £700 price. I feel reassured having got the same response from the lady on the phone and the ladies in the shop. The price does not include flights which I had already booked separately. Thanks again for advice, empathy and good wishes - I love mumsnet!

What a relief, so happy for you Sleepsoon7!

£2000 was likely to be the original price. So not only you don't owe £2000, but you've got an absolute bargain for your money. I hope you enjoy your holiday to the max! You well deserve it after the stressful night _

That's great!