I've been going to the same salon for more than two decades. Various stylists in that time and I have occasionally tried somewhere else but I'm never as happy and always end up back there. It's expensive so it should be good mind.
When I first started going it was owner managed, he expanded to become a small chain of three shops and then sold up to a larger chain (still trades under the old name, I don't know who they're owned by.)
During the inevitable chat about the virus today, the hairdresser told me that since the takeover, they don't get sick pay for the first 3 days so she's worried that people might not take time off when they should.
Quite apart from the current situation I am shocked that a successful business, charging premium rates to customers would treat its staff so badly. I just paid £45 for a hair cut. The salon has probably 20 chairs and you have to book weeks in advance or you don't get in, the place must be a goldmine .
However, if I go elsewhere, I know I won't be as happy with my hair