Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be fucked off with the doctors situation

379 replies

StopFancyingPeople · 27/02/2020 07:17

I’m so sick of the fight to get a doctors appointment. It never used to be so difficult and now it’s near on impossible.

I rang at 8am on Monday like you’re meant to. Automated message .... press 1 for appointments ... I press 1. I then get a long automated lecture about Coronovirus and then get told to press 1 again if I still want an appointment and have no symptoms of CV. I press 1. Automated message telling me the lines are very busy and press 1 for a call back. I press 1 and head off to work. They ring back at 9:30 when I’m upto my eyes in it at work and can’t answer the phone.

I try again Tuesday. Same kerfuffle with the automated messages. I request a call back and head off to work. Get a call back at 11am by which point there are no appointments left.

I try again yesterday. Same old shit. No appointments left by the time they ring me back. I lost my shit a little as I feel so Ill. I need to see a fucking doctor. It shouldn’t be this difficult!!! They sympathise and offer me an appointment ... for the end of March!!!!

I’m barely functioning. I’m incredibly fatigued, constant headache, nausea, anxious mess and not sleeping. Yesterday I could barely stay awake whilst driving home. Last night I went to bed do fucking tired that I woke up in a pool of my own piss. I didn’t even wake up for a wee. 2nd night in a row that I’ve wet the bed.

AIBU to call dr again today, make up some shit just to get an emergency same day appointment?! I don’t even feel that I should need to make shit up, I think I genuinely need to see a Dr today.

The annoying thing is, when you do by some miracle of god get to see a GP they then decide you need a blood test. Now god forbid the GP do this test there and then ... noooo .... you’ll have to make another appointment for a nurse to do it and good luck getting that within the next month or so.

It’s ridiculous. The system is fucking failing.

Also, as a nurse I see this from other people’s points of view too. A woman made up an excuse to come to my clinic last week. When she got there she asked me to diagnose something she had as she’d been trying to get a dr appointment for 3 weeks and has all the ducking symptoms of cancer. I could not help her, she needed to see a GP 3 weeks ago.

OP posts:
MRex · 02/03/2020 10:34

It sounds like a dreadful service. Have you tried complaining to the local Primary Care Trust?

OhTheRoses · 02/03/2020 12:07

Where I live the senior partner is also chair of the PCT or what it's become now!

Kazzyhoward · 02/03/2020 12:40

Where I live the senior partner is also chair of the PCT or what it's become now!

Just checked our local CCG website and yes, the same. Appears dominated by both town's "big" GP groups - at least 6 of their GPs are on it, no GPs at all from any other surrounding town practices.

MRex · 02/03/2020 14:55

Complain to the Ombudsman then, and ask your neighbours / friends in the area to all do the same: www.england.nhs.uk/contact-us/complaint/.
If you join next-door forum and local Facebook groups they can be a good way of connecting with lots of local people nearby to gather a group together.
If this is the local plan then I doubt it will change until you get an external party to challenge them on it and say it just isn't working for patients.

New posts on this thread. Refresh page
Swipe left for the next trending thread