I’m housebound, disabled, mentally ill and on benefits with precious little “support system” to speak of! I’m also now living alone with unstable mobility.
I don’t have a landline as I struggled to use it. No matter which handset I chose it was never loud/clear enough.
I also have several relatives who are very unwell themselves and I need to be contactable for them (I can’t do much for them unfortunately other than be a listening ear when they’re having a rough day, but I hope that’s of some use. And I like to know how they’re doing)
I absolutely RELY On my smart phone and tablet and have for several years.
Even the dwp EXPECTS that people on benefits have a smart phone.
I use it for:
Online grocery shopping
Amazon & other retailers shopping for things I can’t get via the above
Ordering repeat prescriptions and arranging their delivery
Banking & managing my budget (spreadsheet and calculator used a lot)
Topping up my energy meter
Communicating with dwp re benefits (not just phone calls but forms and applications electronically)
Communicating with welfare advice dept re benefits
Accessing helplines and online forums for mh support
Arranging and paying for additional services I need because of my disability
Contacting nhs (though they’re not much use)
Staying in touch with family and friends that live far from me.
I use the camera to magnify things I cannot read even with my glasses on
Alarm clock to wake me if I’m expecting visitors or deliveries
Calendar to set reminders - to take meds, to order meds, appointments, things I want to add to my shopping delivery next order...
I’d be seriously stuck without mine!
Back in the autumn my old one stopped working (google “planned obsolescence”) and it was an incredibly stressful couple of weeks while I called people using my tablet
(Not easy!) and arranged an “upgrade” to get this new one.
The world has moved on and so it has become a necessity not a luxury for many if not most.
“However, it's rarely, if ever necessary to have the most expensive versions.”
I would agree with that though.
Even though I’m an iPhone addict (this is my 3rd) I’ve never had the latest version and I look after them so I only need to upgrade when I can no longer update the os (which is the planned obsolescence I mentioned earlier)
I currently have an iPhone 7 which is perfectly serviceable.
Spot on kalifa.
The speed of progress is amazing. My grandparents all grew up in homes without electricity or running water and outside shared toilet facilities. Perfectly normal to them, I can’t imagine living that way.
But just because they managed doesn’t mean it’s what I should be reasonably expected to have now.
Their dc now all have smart phones, one or 2 resisted until relatively recently but life and society moves on and they have now decided it is a necessity.
“Otherwise I guess the benefits system would compensate for the lack of phone?”
Think again! Phones are definitely essential for dealing with dwp and if you’re on uc you’re expected to have one and be pretty much constantly contactable.
I’m 47 and didn’t get my first until I was 27 and pregnant with dd.
I agree that the op has arrogantly assumed that their life is broadly similar to that of many others when as the thread responses show that is clearly not the case.