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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think delivery people should wait longer than 15 seconds

43 replies

BanKittenHeels · 16/02/2020 13:26

Just had an Amazon delivery man come to the door, from the time he knocked, to the time he had driven off with the parcel was 15 seconds!

Often they will throw it in the garden or give it to next door and never once has it taken me more than 25-30 seconds to get to the door - even if I’m upstairs (usually less than 10 seconds). I have a disability which makes running at break neck speeds a bit difficult but still today I was at the door (which included time for finding the keys and putting my boob away) and he was already in his car backing out of the drive.

I make sure to get things delivered on days I know I’ll be home because I don’t want their receipt to be delayed, nor do I want them going to my awful NDN.
I get that delivery drivers have a lot of demands on their time but I make sure I’m there to receive my items, why behave like that?

OP posts:
BanKittenHeels · 16/02/2020 14:33

The slip they put through didn’t have any info on it!

I do feel for them, it’s clearly a job with very high expectations.

I think I’ll have to go back to not using services like Amazon and writing to them to explain why - not that they’d give a flying fuck.

OP posts:
JassyRadlett · 16/02/2020 14:38

I do think your timing is a bit out because that means he rang the doorbell, wrote out a card, put it through your door, got back in the van with the parcel and started driving off, all within 15 seconds?

Yours write on the card?

I haven’t had writing on a parcel firm card in years from anyone except Royal Mail.

WorraLiberty · 16/02/2020 14:47

Jassy, how do they tell you if they've left a parcel at another house or over the fence etc?

BanKittenHeels · 16/02/2020 14:52

Worra
That’s half the problem tbh, no one (apart from Royal Mail) write on the slip. They do seem to all have their personal mobile on it. So often I’ll be knocking at neighbours or hunting around the front or back garden in hopes of finding it because they are too busy to answer their mobile.

OP posts:
Nat6999 · 16/02/2020 14:55

Hermes is the worst one, hammering on the door like they are trying to break it down, then legging it before you get to the door. I had one Hermes delivery driver who hammered on my door at 6.00am, that was when I started using the locker system at my local supermarket.

Sillyscrabblegames · 16/02/2020 14:56

They aren't knocking to hand you the parcel. They are knocking to alert you that something has been dropped off.

TroysMammy · 16/02/2020 14:58

Just put a note on the door when you're expecting a parcel. Make it a long note and then by the time they've read it you will be opening the door Grin.

mrsBtheparker · 16/02/2020 15:08

I was once sitting on the sofa with a clwar view of the road outside. A message flashed up on my phone that they had tried to deliver an AMazon parcel, it was now in the woodshed. I never saw a vehicle or heard the doorbell!
Off tack but I had to get the engineers in to a new gas cooker because the ignition was not working on some burners and taking ages to remain lit on others. The engineer tried to tell me that 15-20 seconds was the 'industry standard' for holding in the gas knob!

Nowayorhighway · 16/02/2020 15:29

I complained about a Hermes courier once for this. He used to absolutely belt the door down, it made me jump out of my skin and if you weren’t at the door in 10 seconds flat he’d already be at the end of the driveway heading to his van. Sometimes he even banged on the living room window. I wasn’t being dramatic, he thumped so hard I literally jumped. Anyway after I complained to Hermes he went the other way and started knocking like a mouse, could barely hear him Hmm. I doubt he knew it was me who complained but he just went from one extreme to the other!

JassyRadlett · 16/02/2020 15:36

Jassy, how do they tell you if they've left a parcel at another house or over the fence etc?

They appear to rely on one’s psychic ability. I often have to have a good hunt around to track it down.

Realistically, they seem to rely on the online systems to tell you if it’s not delivered. The card is an invitation to hide and seek.

Randomname85 · 16/02/2020 15:41

I had a food delivery lady week, the doorbell rang and I knew it was them. I immediately got up off the sofa to get the door (from the next room) and by the time I’d gone to answer it around maybe 6 seconds later the delivery guy was already putting a ‘sorry we missed you’ card in the letterbox 😂 I burst out laughing in his face when I opened the door.

Randomname85 · 16/02/2020 15:41

Last week, obvs not lady week.

OlaEliza · 16/02/2020 15:47

Be glad they bring your parcels to your house. I had an issue where the delivery driver wasn't even doing that. Just dropping parcels off at a delivery point in a shop. Didn't come to my house so didn't leave cards. I only found out where the parcels were once I chased them up.

No excuse for that, in my opinion.

OlaEliza · 16/02/2020 15:48

Cheeky cunt was faking signatures too.

MitziK · 16/02/2020 16:14

Had an Amazon delivery last night. We sit exactly seven foot away from the front door and the blinds weren't shut yet, so anybody at the front door would be able to see in whilst we couldn't see out.

Bang Bang Bang. Fine, there's somebody at the door, DP gets up. Before he'd even got five foot across the room BANG BANG BANG and the bloke is yelling OPEN THE DOOR.

DP very carefully printed his full double barrelled name on the receipt thing as a fuck you for shouting through the door; as it was an unexpected delivery, had it just been me in the house, I wouldn't have opened the door at all with the banging and shouting going on - it sounded more like a potentially threatening situation than a sodding Amazon driver (most are absolutely lovely).

mencken · 16/02/2020 16:58

all these individual vans are a big part of the traffic and pollution problem. I don't use Amazon for the obvious reasons (plus they are expensive) but try very hard only to buy online when items will come by Royal Mail. My ebay sales also go with them. Posties usually have a little more patience and are probably going past anyway.

couriers are on tiny wages and very pressured. If you didn't know that - now you do.

AutumnRose1 · 16/02/2020 17:01

well it's not their fault OP

the companies set them impossible targets.

ellendegeneres · 16/02/2020 17:09

I’m disabled and the one that gets me the rage is yodel. Throwing shit over my fence and damaging my property. Hermes fella just puts a leaflet through without ever knocking.
Amazon guys are great, courteous and I get a tracker when they’re within half hour so I can keep an eye out

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