The background to this scenario is that I have a rental property who I, against my better judgement, rented to the mother of a work colleague. She has lived part time in the house for the last 12 months and during that time has only paid me two months full rent (and both of those payments were late). She has had a tough year, with several close bereavements, however I have tried to be as supportive as I could, not chasing her and helping her apply for UC. I am now receiving part of the rent directly from UC. Her initial 12 months tenancy is up, she wants to stay, I want her to go. How do I tell her this nicely bearing in mind I work with her daughter and am I being unreasonable? I can’t see that she will ever be able to pay the rent (works part time in a low paid job) and furthermore still lives some of the time with her ex partner and daughter in his house. I am having a moral dilemma!