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Share your dilemmas and get honest opinions from other Mumsnetters.

See all MNHQ comments on this thread

To think that if I'm unsubscribed from all MN emails, they shouldn't keep emailing me?

58 replies

bridgetreilly · 01/02/2020 12:26

I keep getting emails about polls that I've voted in. EVERY time I click to unsubscribe from all emails. I've also checked 'Manage email preferences' and everything is unticked. I don't want any emails from Mumsnet. STOP SENDING THEM.

OP posts:
BoredOfTheBoard · 02/02/2020 00:35

This does my head in. My inbox is always clogged up with emails from MN despite trying all I can to unsubscribe from everything. If they dont sort it, I'm going to have to delete my account and just lurk.Angry come on MNHQ sort it out

BoredOfTheBoard · 02/02/2020 00:37

And sn't it a breach of GDPR

How2Help · 02/02/2020 00:42

And dangerous for women in vulnerable situations who may follow advice to hide their internet history etc, but then get an unintended email...

Miljea · 02/02/2020 00:45

God, I've endlessly asked to not be emailed about every thing I've posted on. Because my DH is Mr Tech and all our emails pop up in one go, regardless of which address.

Which is fine.

Unless I've said 'DH is being a bit annoying because'. And ... there it is, plastered across our inbox.

No amount of ticking the relevant boxes changes that. I do not want, or need, minute by minute input as to who has replied to a post I'm following. Or I started.

But apparently, that's how it is.

Miljea · 02/02/2020 00:47

For the record, I reported my post. Maybe we all should.

Your Options Don't Work

Miljea · 02/02/2020 00:52

Mumsnet. You are putting women in dangerous situations by not sorting out your email notifications.

You could end up in court if a woman has demonstrated that she requested that mumsnet does not send me email notifications about threats I have started and commented upon- yet, you have. And the woman has suffered as a result.

BoredOfTheBoard · 02/02/2020 00:54

I've reported my post and advised MN that under GDPR I do not consent to these emails. I may be mistaken but i thought companies could be fined up to 4% of annual turnover for breaking this law.

SnoozyLou · 02/02/2020 01:02

Same here! I've unsubscribed multiple times but they won't stop. It's really annoying.

Butteredtoast55 · 02/02/2020 01:04

I feel your pain. Unsubscribed endless times and still getting emails daily.

Uncooperativefingers · 02/02/2020 01:08

Me too. It's really not ok. Sort it out Mumsnet.

In fact, I'm surprised there hasn't been a MN response yet, given how long this thread has been running. I'd quite like a response telling me how they're going to fix it...

katy1213 · 02/02/2020 01:12

This has been happening to me, too. I've unsubscribed I don't know how many times. How invested do they think we are in the crap we browse when we can't sleep!

Sharkyfan · 02/02/2020 01:15

Yes breach of GDPR as far as I understand it.
Not good.

SwedishEdith · 02/02/2020 01:22

I know it's not the right solution but, maybe,create a separate anonymous email account for mn? I see none of their emails or @ tags unless I look for them - and rarely do.

Miljea · 02/02/2020 01:38

Everyone here, report your reply.

Blondebakingmumma · 02/02/2020 03:08

Yes please make the emails stop

whiskersonkittenss · 02/02/2020 03:18

Same here. I unsubscribe multiple times a week yet my inbox for the past 2 days has been "check out the updates on this AIBU poll".

k1233 · 02/02/2020 03:23

I'm getting them too, despite unsubscribing. Try this.

Use the blue arrow at top right if the screen
Click customise
Unselect update on polls by email
Click save

To think that if I'm unsubscribed from all MN emails, they shouldn't keep emailing me?
BoredOfTheBoard · 02/02/2020 09:09

My much more tech savvy than me DS has pointed out the following link to me. Not sure if it will stop completely but I have tried updating here www.mumsnet.com/Talk?call=Preferences

MRex · 02/02/2020 09:16

I had this and it was really annoying me, then I finally noticed another option under the purple box highlighted as "here", which has additional options to the useless unsubscribe. I unselected the poll option, see if the link below works:

www.mumsnet.com/Talk?call=Preferences&utm_source=aibu&utm_medium=email&utm_campaign=2020-01-29&utm_term=Check+out+the+updates+on+the+AIBU+poll&rei=562306&ei=23572

GloriaMumsnet · 02/02/2020 10:46

Hi everyone,

Thanks for alerting us to this thread.

Hey everyone, thanks for the updates on this thread. We're sorry many of you are getting these emails all of a sudden without wanting them, that wasn't our intention. You can change your settings at www.mumsnet.com/Talk?call=Preferences.

We've raised this with the relevant team and will have it sorted as soon as possible!

Miljea · 02/02/2020 10:53

Thanks, MN!

SnoozyLou · 02/02/2020 11:26

The link doesn't work on the mobile app - just brings up loads of ads for me.

I've unsubscribed from your emails several times, starting over a week ago, yet I've had 19 emails from you today alone.

It is against regulations to spam people like this once they've unsubscribed. I've had to create a filter to in my inbox to stop seeing them.

Not impressed.

TheOnlyLivingBoyInNewCross · 02/02/2020 11:33

The link on the email just takes me to a load of ads. I am unsubscribed from all emails and yet still get them. I'll report them as spam to gmail and see if I can get them blocked that way - but really, if I've clicked "unsubscribe from all emails", I expect to be able to do just that! 🤔

CoffeeCoinneseur · 02/02/2020 11:36

@GloriaMumsnet scrolling to the bottom of the email and clicking "unsubscribe to these emails" which I've done numerous times, should be enough.

But that doesn't work.

I'm sure the ICO would have something to say about that.

It's almost as if Mumsnet are making it deliberately nigh on impossible to unsubscribe from emails Hmm

DarklyDreamingDexter · 02/02/2020 11:41

I started getting email updates on every poll I’d commented on, then unsubscribed to all the emails, now I can’t see any poll on screen at all. Thought it was just me having problems. Please sort out ASAP MNHQ.

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