Neighbours from hell or normal noise?

[lonelyonee]

Long one to try not to drip feed...
So me and partner have recently moved into a house. Upgrade from our apartment where we had to walk up three flights of stairs with no lift/other access.
For context I'm 32 weeks pregnant with our first & moving into a house was important and very much needed. & we are renting.
So first couple of days there has been A LOT of banging from our adjoining neighbour (semi detached house) in the evenings.
Partner has gone round and spoken to the lady to which she has said oh the children are having a party I'll try to get them to calm down a little.
Only problem is it had not calmed down at all. 2 days later (today) I arrive home from work and all I've heard is banging. It's honestly like they are moving furniture or kicking balls up the wall. I can hear it over the tv.
Now I know children make noise but this is excessive noise IMO. I can't hear them shouting or talking or anything, just the banging.
Now my question is aibu or not to escalate this to some kind of complaint? & if so what's the best way to go about this?
Clearly talking to them isn't working as we've now told them on three separate occasions (2 on the same night).
(I really need to be napping as soon as I'm home from work as I'm exhausted and struggling to sleep at night due to baby moving & needing the loo so much).
Ty in advance!

Oh wow I thought this thread had died but just saw new additions!
Thank you for the sympathy I honestly was beginning to question whether I was being over dramatic but I know that's not the case.
@Dizzygirl00 I am also constantly on edge waiting for the next bang which will make me jump. Shouldn't have to live this way tbh!

Update though: lost my patience and logged over 2 weeks worth of complaints (times, dates, nature of noise & how it is affecting me) to the council. Have now received a letter from them informing me that they have contacted the neighbours and informed them of acceptable noise levels and that theirs does not fit there. I am guessing they received their letter the same day as the noise has lessened and is less often also, BUT it is still continuing sometimes so I've continued to log those incidents as advised.

Personally I don't think I should have to put up with feeling so on edge and stressed out in my own home when I have more important things to be concerned with. I also took this approach as we had asked them nicely and they just ignored us. Maybe the threat of an anti social behaviour noise nuisance fine has scared them a little. Here's hoping!

I dont think thats normal. My kids don't do that and i wouldn't let them. Good luck

The only way I've been able to deal with this is by making similar noises back at a time when I know they are sleeping. Yes, it's tit for tat, but some people have to be made uncomfortable to get it.