If you work in a retail or customer service role do you think that the behaviour of customers is getting worse?
I’ve had lies told about me, I’ve been verbally abused, I’ve had people tell me how clever they are and that they have plenty of money (I work in retail so the implication is that I’m stupid and penniless) 
all over things as petty as not getting discount off an item or not getting a refund.
I’ve been in retail around 10 years and definitely think the attitude towards anyone who works in a customer facing role is getting worse.
AIBU in thinking this is the case and if you think this sort of behaviour is acceptable can you outline why?