To think DDs new employers are being CFs with her tips?

[Tippingcforno]

DD (18) started a new job in a nice upmarket Italian restaurant 1 month ago, she was really excited about it as it’s a lovely place.

They often get large parties of 8 or more who leave generous tips. Over Christmas DD worked loads of hours, she was mainly in charge of drinks and taking payments at the end of peoples meals. She also stayed behind to clean up when the restaurant closed.

She was looking forward to getting her first wage slip this month as she was told by a few colleagues that the tips are accumulated over the month and are split between all staff including chefs which I thought was great, with it being Christmas as well she thought she would get a particularly good extra tip amount on her wage slip.

Well she got it on Friday and there was no tip extra, just her normal (minimum wage) hourly rate with the hours she did.

She was working Saturday so she asked one of the managers about this. He said that because she was new she was classed as training for her first 12 weeks so wouldn’t get any tips for that time.

DD was training for the first week but she’s pretty much by herself with serving drinks etc it’s not as if an extra member of staff has to follow her around helping her, infact a few shifts she has said she was completely alone at the bar! So hardly training, and for 8 more weeks now as well.

AIBU to think the managers are being CFs here?

DD put in the hours and made a real effort over the last month and it seems her efforts have been unrecognised, I just feel it’s a bit nasty of them to do this to all new employees

That's really unfair and tips should apply whether training or not.

BTW you are often on your own after first week of training. You are still in training for a further 11 weeks though.
They usually make their minds up whether to employ after this.
More often than not they let you go after 12 weeks if the business is quiet after a peak time.

Tight beggars really are! its not the bewst paid job around and the tips and gratuities make the job what it is.

Round our way if they did that they wouldn't have any staff!!

This is why the Fair Tips Bill is being introduced but the government. Tips are given to compliment the service given by an individual, they are not a revenue stream for the company. If the bill is passed, her employer will not be able to have a policy under which they retain tips.

Really mean

It’s the same in any job, does anyone get company benefits during the 3-6 month trial period? Not usually.

I used to work in a restaurant where the owner would pocket all the tips. We ended up taking them when he wasnt looking.

Sort of similar to my DS. He is 15 and has got a weekend job in the local pub helping in the kitchen. Bloody hard work especially over the Xmas period.

He started 6 weeks ago and was told he'd be paid cash 1st Monday of the month (imo but mean not doing weekly pay for the youngsters but it is what it is).

Well here we are today on payday - not a word from landlord/chef. No confirmation on how/where to collect money. DS rang pub an hour ago to be told landlord on holiday and chef not in today

Another reason not to tip,. (eg doesn,t aways get to the people it should.)

It's a new policy to me and one she should have been made aware of. I'd be off to a new job asap if I was her.

12 weeks training to work behind a bar and use a card machine 🤣🤣🤣🤣 I only got two weeks training in my last job selling extremely niche technology that costs tens of thousands ££££

Massively CF and I also think that unless expressly stated otherwise that it may be an "implied term" in the contract. So you an expect waiting staff to get the tips that they have earned.

www.gov.uk/employment-contracts-and-conditions/contract-terms

It may need you to go in and to speak to them about it. I've had to do it a couple of times with au pairs when they've been treated unfairly and generally they've been okay with me.

Its totally wrong.

Eldest daughter worked at Prezzo when she was a student, and hod knows what happened to the tips, but the staff never saw a penny if them.

On the other hand, youngest daughter worked at Miller and Carter over Christmas, and on her trial shift she had one tip for £50 and one for £25 and was told to keep them both, as she wasnt being included in shared tips for that shift (she was only working two hours). She couldn’t believe it.

Ido think people should name and shame companies that are unfair with tips because I think most of us like to think that the low paid waiting, bar, and kitchen staff get the money.

That’s terrible would hate to think I’ve been there !

Really shitty of them.

Reminds me of my first job waitressing. The owner split the tips in half every night and put half into the “staff night out fund” supposedly for all the staff and then he and the managers (who were all friends) would have little nights out in local bars on the waitresses tips.

That’s really mean. Who leaves a tip and expects there to be conditions on it? She was there doing the work with everyone else and should have been included. Pretty shameful of her employer.

@Dorsetcampung that is so crappy of them! I hope your son can get his money soon.

Soom of these stories! It is horrible to think of young people being taken advantage of like this.

My eldest got £42 just in tips the week before Christmas and only works a couple of evenings washing up! Sounds like they are a decent employer after all (he has moaned recently about wanting a different job).

That sucks. If you're good enough to get tipped you should bloody well get the tips.

Wonder how they're recording the tips or just pocketing off books...

I've worked for two family run companies and they have both been money grabbing like this. Best to quit I reckon

They should have told her that the "training" period means no tips so that's very unfair and bad practice. I'd advise her to start looking for another job ASAP as I'd be unhappy with them as an employer.

In my town, there is a family run Italian restaurant where they get students in for a couple of NON-PAID shifts as a trial and then get rid of them. Free staff effectively. So, so wrong and they shouldn't be allowed to get away with it.

Any restaurant that has an issue with me ordering tap water isn't somewhere I want to go. I will order other drinks as well but I have a refilled bottle everyday from home, why would I start using single use bottled water just because I'm
In a restaurant?
Misses point...
OP they should have been upfront about it with her if that is the policy

A big hotel where I used to live took most of all tips. The manager told me that she felt so bad for the staff she told them not to bring any tips to her and just keep them as she knew they wouldn't see them otherwise.
One restaurant my son worked at a customer complained and the manager refunded the customer out of the tips. My son left soon after.

My dd worked at the local golf course. The local rotary group used to leave £100 tip after their monthly meal as my uncle organised it. The manager pocketed the lot.

What a really shabby way to treat a new member of staff. They should have told her from the start (not that it makes it ok) but she could have informed customers leaving tips that she wouldn’t get a share.
I know most companies you don’t get benefits and perks for the first 6 months or so but I think tips are a bit different.

That's horrible. Dd was doing unpaid work experience in a cafe, through school and she was given a share of the tips. 12 weeks is taking the piss altogether.

As someone who worked in the catering and hospitality trade from age 11 (admittedly illegally working for my first few years) I always tip where possible but after working for a boss who took all the tips himself I now know to ask the waiting on staff if they get the tips or does the company/owner? Certain big chain Italian places I've been to are known to take a cut of the staff's tips. Other places keep them all. It's best to check before tipping.