So I've just been shopping and I was walking slowly behind an elderly lady. I looked up to see if DHs car was outside to pick me up and in that split second my trolley caught the ladys ankle and she fell (very slowly) to the ground. Her foot was under the trolley, which I lifted off. When I say this was very slow, I didn't feel an impact or jolt to the trolley, it gently stopped moving and I saw the lady in front was close to the front of the trolley and then she was going towards the ground.
I apologised several times and offered to get a first aider which the lady declined and then a member of the public said "I'll do it, don't bother" and another got a chair. I felt I couldn't physically help the lady up as 1) I didn't want to cause any further injury and 2) my 2 month old was in my trolley and I didn't want to leave her unattended either. The lady's husband was understandably annoyed and he said "well this is a big problem, she has osteoarthritis you know" and I apologised again.
I saw DH and got him to get DD in the car while I went back and by this time the first aider had come and the lady had walked inside the shop. I caught up to them and asked the member of staff what else I could do and if I needed to leave my name or number etc and she said not to worry and they would sort everything out.
I honestly can't stop thinking about it and that I should have done something else, that everyone was expecting me to do more but I didn't know what more to do. I'm really concerned that I've seriously hurt the lady and that, with the fragility of elderly people, may have done some damage or possibly even caused a fatal clot or something (thank you Google).
Should I have done more?