There was a robbery at my local post office several months ago, and after being closed for a couple of months it’s now under new management but with some of the original staff.
The way they deal with parcels being sent has changed.
You place the parcel on the scales as usual, but now, instead of passing the parcel through the window/hatch to the worker, we have to hold it up against the glass so that they can input the address, then they pass the postage sticker to the customer through the small slot in the counter – used for passing cash or letters, and we have to stick it on the box ourselves and then we’re told to dump our parcels on the floor – in full view and access of everyone and anyone in the shop.
Surely this can’t be right? Having to fiddle with the stickers ourselves is annoying enough but I’m not happy about my parcels being left for anyone to steal/trip over/break. Would I be unreasonable to report this and expect it to be put to a stop?
I understand it probably makes collection easier and maybe it’s a new security measure after the robbery but it just seems like a stupid way of doing things.
I don’t want to cause the PO problems, and after the robbery and closure it was a big inconvenience to have to go elsewhere, but I think this is just asking for problems... or am I being petty?