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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Should I go back?

17 replies

doodlejump1980 · 07/12/2019 15:28

Just bought something at a craft fair for £60. On the label is the vendor’s website. Same item is on their website for £39!! Should I go back and demand my £21 back? That’s ridiculous!

YABU - don’t go back
YANBU - go back

OP posts:
JonSlow · 07/12/2019 15:37

You seemed happy to buy at that price.

You go back and she says no, you’ll forever have a sour taste in your mouth about it

doodlejump1980 · 07/12/2019 15:38

Maybe, but a 21% markup?

OP posts:
bridgetreilly · 07/12/2019 15:39

At the fair she has a lot of overheads to cover that she doesn't when she sells online. You can't take an item back just because you decide later that you didn't like the price. Suck it up.

doodlejump1980 · 07/12/2019 15:39

Maths is wrong a 53% markup

OP posts:
thespellhasbeenbroken123 · 07/12/2019 15:40

I would take it back
Yeah I understand extra costs but that's ridiculous!

PsychosonicCindy · 07/12/2019 15:40

I could understand adding a bit on each item to cover the cost of the stall and probably 'wages' for standing there all day, but £21 difference on one item is a bit steep.

Rainbowx · 07/12/2019 15:41

Depending on what it is can u ask for refund ??

letsdolunch321 · 07/12/2019 15:41

Return it, tell her you have changed your mind/someone has got the item for you for xmas, after she refunds order it online

MyNewBearTotoro · 07/12/2019 15:43

How much are P&P costs on the website and is VAT included? It might be that once VAT and P&P are added the item is a similar cost.

Obsidian77 · 07/12/2019 15:43

Yabu, you saw that it cost £60 and were happy to pay that.

JaniceBattersby · 07/12/2019 15:44

She can charge whatever she likes. You have no legal right to a refund just because you changed your mind.

bridgetreilly · 07/12/2019 15:47

She is a small business owner. She has absolutely no obligation to give you any refund unless the product is faulty. The more I think about this the more strongly I feel that you would be a CF of the worst kind to demand a refund. You knew the price you were paying when you bought the item. That's it. The deal is done.

PixieDustt · 07/12/2019 15:48

What made you look at the time online after you brought it?

WiddlinDiddlin · 07/12/2019 15:49

YABU.

You were happy to pay the £60 at the time, I assume she did not hold you at gunpoint to make this sale.

You are now annoyed you could have bought it cheaper, but you could also have saved money by not buying it, or by having stayed in today, or by having gone to Lidl and bought something else...

coulda woulda shoulda... if you weren't happy to pay £60 for it, you should not have paid £60 for it.

Cuddling57 · 07/12/2019 15:55

Maybe she charged you wrong. I think you would be doing her a favour to go back and politely discuss it with her.
Someone buys something they like at a craft fair - looks on website and buys more. Recommends to friends, shares Facebook posts etc. Her business increases.
If she has done this on purpose it's only going to result in very unhappy customers.

Luckingfovely · 07/12/2019 16:05

Craft fairs can be hugely expensive for small business owners and almost all will necessarily have to increase prices on the day to cover stall costs, travel, staffing time, etc.

So, although it is a high markup and I understand feeling a bit disgruntled, you have absolutely no right to go back to her.

You saw it, you liked it, and were happy to pay the price at the fair. Done deal. Move on.

BackforGood · 07/12/2019 16:11

You were happy to pay £60 when you chose to buy it.
As that is the case then why should the vendor refund you ? If it isn't faulty, then there is no obligation.
It's how commerce works really - you can buy a mug of coffee for £1 in the caff in the back of my local market, because that is what the market will sustain. If you go to a naice independent coffee shop (or even a big chain like Costa or Starbucks) you are paying £2.50 up to about £4. It's what the market will sustain. Same with this item - she felt the 'clientele' at the craft market would pay £60, and was right. More savvy shoppers who compare prices on the internet might not, hence she sells it for less.

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