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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Checkout tills

134 replies

FloraPostalOrder · 04/12/2019 21:23

I've read lots of threads on here, over the years, complaining about women checking out at supermarkets. The complaint, or question, is often "Why do people seem shocked at the end, as if they're surprised that they're expected to pay?" Why do they have to fumble in their bag to get their purse out? Why don't they have their money or card ready? Why do they wait until the very last minute? Why do they keep everybody else waiting?

Answer: They are not surprised that they are expected to pay.

What I'm hearing is "I've only got one item and I'm paying by contactless, so hurry the fuck up"

Well it's confounding me, because even when you don't have children with you (which makes it even harder) you have to unload onto the belt, then get your bags open in the trolley to receive your purchases, then pack as they are flung down the belt, trying all the time to guesstimate weight of items so that bags are of equal carryableness. put cold stuff altogether to avoid thawing.

Then, as you are tucking the last item in the only available place you can find, the cashier tells you that's £92.50 please. Your back is now a bit achy, you stand up straight, to stretch it out a bit while you open your bag for your cash/card. And somebody behind you who has one item and contactless card in hand is thinking "Why hasn't she got the money ready?? Didn't she realise she'd have to pay!!??"

I've seen this complaint so often.

If you have a lot of shopping to load onto conveyor and then pack into bags, are you supposed to do it purse in hand? What is so irritating to see a fellow human being do a huge family shop single handed, and then take an extra 30 seconds to open bag and locate method of payment?

How can you 'have your money ready' when you are engaged in unloading and packing?

I'd like to hear some opinions.

OP posts:
Vulpine · 05/12/2019 18:53

I agree op. People are sooo impatient.

Gatehouse77 · 05/12/2019 19:11

How you load the conveyor belt is the key.

I do all fridge/freezer stuff together, then fruit and veg starting with the heaviest, then tins/boxes/packets/bread/etc and lastly household.

While waiting for the person in front I get out my cards/coupons which I put on the packing area in sight of myself and the cashier.

Then I can pack it as it comes off.
Once I’ve been given my receipt I move away and put things back in my purse/bag.

Job done. Nobody waiting.

It only doesn’t work if you’ve got more to buy than can fit on the belt (never happened to me) or there’s no one in front of you.

Gatehouse77 · 05/12/2019 19:14

However, I don’t huff and puff at other’s inefficiency. I stay well back and give them time/space.

I’m not going to make assumptions and speculation based on a snapshot of their life.

greeneyedlulu · 05/12/2019 19:47

When having 1 item to pay for I have the common sense not stand behind someone doing a massive shop huffing and puffing about how long they are taking, I'd go to the self service! If the person behind you doesn't have that basic level of sense then they don't really deserve any concern from you so crack on with your shop in peace and don't worry about it.

Fantababy · 05/12/2019 20:45

Nobody is surprised at having to pay for their shopping in the supermarket. Nobody. So those of you who are only annoyed at those who are surprised that they have to pay when they get to the checkout - you've no one to be annoyed at at all.

And those with their card in their mouths/bras etc, to save you taking a millisecond longer than you have to, you really need to relax. If someone won't allow you the seconds it takes to get out your purse, then they really are the one with the problem.

katseyes7 · 05/12/2019 21:12

onceandneveragain This. Exactly this. l had a woman at my checkout a few weeks ago (busy day, three people behind her) who, in the middle of packing her shopping, when there was still a full belt for me to process, actually wandered off to talk to a woman she knew at the next checkout! Leaving all the stuff still to be packed, and l had no room to scan anything else until she moved some of it. Some people really have no concept of anything but their own little world.

katseyes7 · 05/12/2019 21:16

Gatehouse77 This is how l load my shopping onto the conveyor. Heavy things first (bottles, tins etc), then fruit & veg, then frozen/chilled stuff. Anything lighter goes at the back.
When l've been on my checkout at work, though, l've had people just throw everything on, and one woman actually shouted at me for not putting the heavy stuff through first. lt was behind the rest of the shopping on the conveyor belt. All you can do it scan the heavy stuff you can actually reach. l was so tempted to say "Well unfortunately, l'm 5'2". l don't have arms like an orang utan, l can't reach it until l've done the rest of the stuff." Of course you can't.

katseyes7 · 05/12/2019 21:20

l always apologise for keeping people waiting. Nine times out of ten they know it's not you. They're standing behind the person keeping them waiting, for whatever reason.
l'm in Yorkshire. People here aren't shy. l've had a lot of people (ok, men) say "That's alright, love, it's not you" while giving the faffer daggers....

lljkk · 05/12/2019 21:28

Gosh, I'm super impatient, and can't fathom getting het up about all this.

it is funny to read many suggestions on Germ-Phobe MN about cards - purse -phone in mouth or on sweaty skin. Ha!

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