I'm a landlord don't hate me but I like to think I'm a nice one.
I handle it all myself (no agents) and I treat my tenants as I'd want to be treated; with respect and courtesy. I've been a tenant so I know how stressful and awful it is when you have a crap LL.
But (relevant) I do keep contact as professional as possible, as it can get troublesome when you become too informal (learned the hard way).
Yesterday I did an inspection and completed a few jobs/repairs they'd very reasonably requested - the tenants were out at work but had left a bottle of wine, big box of chocolates and a Christmas card for me! (Yes, was def for me, no mistaking it!) I was really touched.
I'm really torn! I feel I should buy something in return, but DH says we don't buy anything for our other tenants so it'd be unfair, and he's unsure if it muddies the waters of the professional relationship. He says we don't want to start presents with them as a 'thing' and just to accept their lovely gesture.
Plus I don't like disturbing them with contact if it's not necessary, and I'd need to say 'I'm coming over!' if I wanted to drop a present off.
What would you do?