Got in from work at 4.30pm. DP was on hold to the CSA. He's been cut off three times, transferred to the wrong person once (and cut off when they tried to transfer him to the right one) and Vivaldi is still polluting the atmosphere of the house.
The reason why he's calling is because he has a new job and needs the amount reassessed - to go up significantly. His XW wants it calculated and collected through them. Fine. She wants the additional money asap. Fine. But if she wants the additional money to be calculated and collected by the CSA, which she does, then DP has to speak to somebody who actually knows what they are doing - or is capable of picking up a phone and answering, rather than clearing the line immediately.
He's been doing this once a week for two months, ever since he got his first salary credit. He's been told not to pay anything more and they'll sort it out next September at the review, he's been told to pay her whatever he thinks she should have when she doesn't give him any way to pay it direct, he's been told that he'll just have a deduction from earnings order made for at least double the assessment, but that'll take months, if not years, and to worry about it when it happens.
Simultaneously, she's bombarding him with messages saying 'where's my money?'. But ignoring him when he's suggested transferring it electronically if she gives him details of whatever account she wants it to go into.
Not that it makes any difference to the fundamental obligation of paying money towards his child, but she doesn't permit any contact and doesn't actually need the money, as she has a very well paid career and a very well paid spouse. So I suppose it doesn't make any difference to her if the money doesn't get through but it gives her a reason to have a go at him once a week, I suppose.
All he wants to do is just pay the right amount of money as soon as possible.
It shouldn't be this bloody hard, should it?