eBay shoe size wars
Treezees · 18/11/2019 11:09
So I ordered some boots off eBay for my daughter - listing said "Boots, Infant 7". Seller is in UK, I am UK.
Boots arrive and they are a USA 7, but a UK 6.
So I contact the seller and let them know they have made a mistake. Response back is "Oh, don't they fit?". My response "No, she needs a 7". So I ask if they can cover the postage back as they are not the size as advertised.
They says no, it's not their fault they don't fit and I should have asked for size clarification. But I don't understand why I would clarify that they are a size applicable to the country that we are both in especially when on the label it says UK 6.
I think that they sent me the wrong thing, should own up to their mistake, and cover return postage. They've now totally lost their rag because I flagged it with eBay and asked them to intervene. They've called me a liar and told me that my child's feet are fat!
Am I mad?
Am I being unreasonable?AIBU
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Skittlesandbeer · 19/11/2019 03:17
Well I hope you get it sorted, but I’d never base an eBay shoe purchase on an assumption of the sizing regime. ‘6’ doesn’t mean anything. It’s a global marketplace, even if you’re both in the same geographical bit.
And given the variation between brand sizing (even within one country’s sizing regime) I’d always ask for the length in cms, to compare with the foot and a shoe we own that fits.
If you haven’t asked for extra pics, preresearched the brand sizing and requested the info you need to be sure then you’re going to have a very hard time on eBay.
More generally, the asinine international shoe sizing system needs a serious overhaul. I like the Japanese version best- the number equates to ‘number of centimetres long’ as far as I can tell.
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