To be baffled as to why they cant send this

[Clappingforjoy]

Hi I order my prescriptions through pharmacy 2 u if anybody is aware of them
Basically I order through them online and they request the prescription from my doctors then once recieved they check, pack and deliver to me.
However it hasnt been working out too well with my doctors constantly delaying on sending them my prescriptions leaving me out of tablets. I'm always busy thats why I use pharmacy 2 u
Latest saga is that my doctors is refusing to send the prescription for a antidepressant I take and are not giving a valid reason why they just keep saying it's a paper only prescription despite the pharmacy 2 u have said they recieve these electronically all the time for these particular antidepressants from other doctors all the time. Pharmacy 2 u cant seem to get them.to see sense and neither can I.
Anybody had similar problem or know why.

I dont know bruffin but if it's any of the reasons that anybody has suggested here then why cant they just tell me

All I keep getting is that it's a paper only prescription but not s reason why and they are blaming the computer.
However my doctors is crap in general with sending any of my prescriptions over

You probably need a medication review. Call the GP and ask.

Ironic thing is that a very nice lady from pharmacy 2 u told me they had spoken to my doctors and they where now going to send the antidepressants electronically but when I told my doctors this they had no knowledge.

Maybe teddy but why cant they tell me that then instead of giving shit vague answers

Thecatinthehat- misusing out of pocket expenses is one

Can you email the surgery? I would have thought your best bet would be to get them to send the prescription electronically to a local pharmacy, which delivers or Tesco / boots / pharmacy open long hours.

Can you ask a friend or family member to collect your prescription?

Pharmacy 2U does not follow safe practice and lacks controls to ensure prescription drugs end up with the correct person. There controls were so lax they could allow children to be dispensed controlled drugs.
They failed to monitor the prescriptions they were dispensing- so no safety checks by a pharmacist of what was being prescribed and any risks.
They also accepted prescriptions and then failed to deliver for several weeks.

Any half decent GP practice would uphold their duty of care and encourage people to use a service that dispensed drugs safely.

Have seen an announcement lately where igital prescriptions are due to replace paper copies at huge savings to the NHS.

The GPs probably want to support local pharmacies which most people rely on. I don't think asking you to collect a paper prescription is unreasonable, but make an appointment with your GP to discuss this if you disagree.

I would t use Pharmacy2u - they’re setting themselves up as if they’re an ‘official’ NHS pharmacy of some sort and they really arentZ

Get your GP to send prescription to your local pharmacy and collect from there?

I wouldn’t recommend pharmacy 2 u at all, I used them for a couple of months. I have cd prescriptions which had to go via paper, pharmacy 2 u had an old address on the nhs electronic system. My docs had to send additional copies, I then stopped using them and they continued to reselect themselves for the next 3 months it was a nightmare. I now have a great set up with my local pharmacy.

Maybe cynical, but do your GP surgery have their own pharmacy attached?

My surgery has an in-house pharmacy owned by the GP partners. So they have a vested interest to dispense via their own pharmacy (i.e. to make themselves even more profit). They try all kinds of gimmick/trick to get people to use it, such as the nurse practitioner issuing a script and saying you can collect straight away without a GP signature from the in house pharmacy, or it could be a 30-60 minute for a GP to sign it if you want to take it elsewhere for dispensing.

They also have their own pharmacy as the default when you order online via their website link to the online system they use, so you have to actively change it every time you order online or it gets automatically dispensed by their own pharmacy if you forget to change it.

Its delivery to my door I like can local pharmacy do this. Anyway I suspect that they wouldnt send it to them either.

There is a pharmacy in the same building so they are probably connected to them.
Anyway they dont like p2u then they could explain it to me.

If they dont like p2u then tell me I just want a reason.

P2u are great if the doctors follow the routine I can only get what I am prescribed when I need it.
If they dont want to use them then why partner with them it's really quite simple.

Think I will write to the practice manager to try and find out what all the malarky is over.

If your medication falls under a controlled drug then they can't send the prescription electronically, although I know through experience that certain surgeries do allow an electronic copy as long as you are stable. They will issue maybe 2 or 3 before reverting back to paper copies until you've had a review. This is so that you can be monitored and to ensure you are on the most appropriate medication.

They also won't send it electronically if you have only just been put onto the medication for the same reason as above.

We use a rural GP practice that has a dispensary for all patients, but they have a big sign saying that they don't recommend online/delivery pharmacies and as a result won't send prescriptions, they have to be collected.

To be fair though, they deliver to anyone using a dosette box, and those who are exempt from paying.

Well been on this medication a long time and it's not controlled.

Why not just request it when you need it and have the docs send it to whatever pharmacy is convenient?
Thats the easiest and cheapest thing to do.

Another one here who supports their local pharmacy because they provide a really valuable service in the community. Our pharmacists know many patients by name, they are a link for many patients for advice between doctors appointments. They often know their prescriptions and can spot discrepancies. They offer advice for minor ailments, saving the local surgeries thousands of pounds in unnecessary appointments, but have also called the surgery if they think someone needs a doctors appointment immediately. This service could not be done electronically.. Of course they are there to make a profit, like any business, but unlike the online companies they are also giving a valuable service that complements other NHS services, not drains them.

Oh, and they will deliver in certain cases.

Pharmacy 2 u have even told them that by law they cant be denying me my medication like this.

They aren’t denying you the medication, just telling you their policy, which they are within their rights to set.

It is up to the doctor to decide what meds you get and how. There is no law which says they have to provide anything.

We’ve just discovered there are GPs locally who are refusing to fill certain prescriptions, which potentially affects children with disabilities. Presumably they have an issue with misuse in the area.

I’ve had the same prescription for about 20 years and at 4 different GPs I’ve been to, they have different rules for prescribing it.

If you don’t like it, change your GP. If you can’t do that, you just have to accept their policy on prescriptions.

Our CCG has their own prescription order line. Your prescription will be sent to the pharmacy of your choice. Some pharmacies deliver locally so if you want delivery you request a particular pharmacy that delivers. Is there a similar option in your area? Our surgery (and many others from what I can see by googling) only supports that service so Pharmacy2u requests would be refused.