Do I give a bad review?

[Lollipopslife17]

Hi all, pls what can I do about this:
I graduated in July and looking for work so I went to this well known (nationally) agency to register. I was told they have a position that they want me to be interviewed for right after my registration (I was happy). But was told the HR person for the company was not available on that day but that they would call me once they are able to secure an appointment for the interview.

The next day, I got a call asking if I could start the week after as the company as decided to take me on based on my CV only without an interview. I was happy and I told them yes I would be willing to start on Monday but that I needed to see full job details etc which she promised she will email to me immediately.

I waited and the email didn't come through so I called the office later that day to ask for her but was not available etc the next day, no email and I called several times but couldn't speak to her. They always say she is in a meeting or out of the office or on the phone and I always leave a message.

In the end, I sent the lady an email. it's been over a week now, no email or calls back or response to the email I.sent the lady

I know the job is gone to someone else but I feel angry and disrespected that they didn't have the decency to call back or reply to my email saying the job is gone or they can't give me the job etc. Makes me feel like a 2nd class or low-class citizen.

NOTE I am not angry or disappointed I didn't get the job but just angry at their total lack of respect- totally refusing to respond to my call or email.

I want to make my point known to them. How can I go about this? Call them? Email? Go to their office? Put up a bad comment (and review) about them online Because no one should be treated like this. Or am I overreacting?

2 threads for the same issue is a bit OTT so that kind of makes me feel that you are prone to being a bit dramatic.

I'd give them a call and politely tell them the situation and that it's not great and how can they help you secure a role.

Welcome to the world of Recruitment Agencies. I've used them to secure roles for myself and also during recruiting people into my team, some are good and some are bad. I couldn't imagine a decent organisation making an offer based solely on your CV. Many will have a recruitment process they have to follow (phone screen then possible F2F interview, etc.)

Chalk it up to experience and avoid them in future.

Try another agency. It would be very rare even for temporary work, not to interview at the company.

I would not agree to work for a company that did not want to interview me.
Interviews are not just about the employer asking you questions , they are also so that you can ask questions to see if you want the job.

I would not leave a review , your next potential employer may see it.
We use customer reviews to keep tabs on our rivals so we may see your name , a shitty review just makes it look like you could be a bitter person , ie not the type we want working for us.

Don't leave a review.

Apply for jobs yourself, don't just rely on an agency and sit around waiting for one job.

The recruiter gets paid by the company, not by you. Their job is to recruit the right person for their client and if that leaves you in the lurch that's not their concern really.

I feel your frustration. But if you've just started a job search after graduating you will have this issue a lot ! I went through it as well.

Don't leave a bad review because they might still be able to help you in the future.

Employment agencies are awful. I’ve been in the unhappy position of needing to engage following redundancy and every single one, without exception, have been terrible to deal with

I would. If that was someone on JSA ignoring emails ect. They’d be dragged over the coals. Why are the rules different for toffs

Don't leave a review, as PP have said it'll bite you in the arse with everyone else. I've had to work for a recruitment agency for the past three years and some agents are better than others at calling.

I think if I'd gotten to friday lunch with a contract beginning on monday and not heard anything from my agency contact I would have called HR at the company to ask what was going on. That can light a fire under the agency's bum on occasion.

I'm sorry you've had this experience, it can happen. Sign up for more than one agency, if they know you're in demand they'll work harder for you. I get treated quite well now because my most used agency know I tend to get contracts renewed and as such I get my calls answered fairly promptly, or at least returned fairly promptly now. The first year was a different story entirely..

Don’t leave bad review. It’ll bite you on the arse.

This screams bullying to me. They’re supposed to be professional adults.
Who take on board any feedback, good or bad aren’t they.

It's not really bullying. But a bad review will be out there to find forever, by anyone. Any other temping firm that sees that review (as PP said) will see that and wonder if OP left the review because she is bitter and not easy to work with. It'll damage future prospects. This is why you don't tell an interviewer about the shitty things that caused you to leave your old job in a new interview.

If OP wants to take it further then she needs to do it privately by going above her contact's head to a boss further up with a formal complaint.

@HollyBollyBooBoo I am not OTT because I have posted this 2X. I have posted few things in the past with absolutely no comments & sometimes been told post was not in the right category.

Thank you all for your comments- I have been job hunting for a very very long and I have grown a thick skin but I just thought this is disgusting and disrespectful & not right at all that people hunting for jobs should be treated like this.