As always, we take a one sided story and make it a fact, whilst the paper get what they want, people reading crap and making it a moral issue.
I once travelled with my small kids in reserved seats, so was taken aback when getting there, two people were in the seats. They said they had tickets for these seats and that I clearly had got the wrong carriage. They were not interested in discussing it with me, refused to look at my ticket, and in the meantime, I was blocking the alley with my luggage, two kids who were getting frustrated etc...
As it turned out, we were indeed both correct and somehow, we'd both been issued the same seats. His attitude was so rude though, the conductor made a point to say that despite the fact there were seats available in other 2nd class carriages, he would take me and my kids in 1st class. Amazingly, the guy stood up and said he'd be happy and go there as it would be more appropriate than having kids in first class. The conductor told him that he had made his decision to take that seat and therefore that would be it.
Me and -my well behaved kids- enjoyed our nice journey in first class.