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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this car had a slow puncture when I bought it?

13 replies

SleepyKat · 19/10/2019 17:43

Bought a 3yo car from the main dealer 2 weeks ago. When I test drove it the tyre pressure warning system was flashing for one of the tyres. Garage said they’d sort it. It’s one of those where not only do you have to put air into the tyre but also reset the system at the main dealer. This was a Honda garage and it’s a Vauxhall so they had to take it to Vauxhall. The salesman did say that the system is a pita because they keep going off.

Picked it up a week later and everything ok for 2 days then it flashed up that the pressure was too low again....same tyre.

So over the next 2 weeks it’s dropped from 32psi to 27psi. Other tyres have been ok. I put it up to 33psi this morning and it’s already down to 30psi by this afternoon.

Car came with a 3 month warranty and I’ve rung them up and they’ve said I could have gone over a nail. I argued this isn’t a regular, instAnt puncture and that there was an issue in the test drive which I don’t believe has been resolved. They said it would have gone flat on the forecourt there was a slow puncture which I know isn’t always true because I previously had a car with a slow puncture and it only deflated when it was being driven.

They’ve said they’ll “take a look at it” if I take it to them next week but I know it’s going to be a wasted journey and they will try and fob me off.

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PettyContractor · 19/10/2019 17:51

It'll probably cost about £25 for someone to come to your house and repair a tyre. Doesn't seem worth arguing about.

PettyContractor · 19/10/2019 17:52

(Not sure about the resetting the TPMS part, mine doesn't require a dealer visit.)

SleepyKat · 19/10/2019 17:55

Oh I didn’t realise a puncture could be repaired, I thought I’d need a new tyre at over £100.

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SamBeckettslastleap · 19/10/2019 17:55

Take it back, it might have a warped alloy, it might just be a bead leak, you should have an invoice from Vauxhall showing that they have checked it.
Also you have not got a three month warranty you by law have a six month warranty. Basically if things go wrong in the first six months it's really difficult for the garage not to be liable as they have to prove that the fault wasn't there when it was bought.

SleepyKat · 19/10/2019 17:58

That’s interesting about it being up to them to prove the fault wasn’t there when I got it. Do you know where that comes from? Just wondering if I can quote something at them? 😀

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LtJudyHopps · 19/10/2019 17:58

I’d try and push it with them.
But I had a nail in my tyre and a slow puncture. So they will probably argue it but you have nothing to lose by trying to push it.

WeShouldOpenABar · 19/10/2019 18:00

You probably don't need to take it to the garage for the warning light just search Youtube they have a lot of videos with fhios to reset different car warnings

NannyR · 19/10/2019 18:00

That's a pain about having to reset the tyre pressure monitor at a main dealer - mine is just a button on the dashboard that you reset every time you check/inflate your tyres.

SleepyKat · 19/10/2019 18:03

I’m not fussed about the warning light to be honest. I’m happy not bothering to reset it. I just don’t want a tyre which is constantly, slowly leaking air.

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SleepyKat · 19/10/2019 20:06

I will have a look at YouTube for how to reset it myself though, thanks.

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rslsys · 19/10/2019 20:35

I think under the latest Consumer Act of 2015 you have 30 days to reject an item for any reason you choose (Including having just changed your mind!). Tell them that this is what you will do if they don't sort it to your satisfaction.

SleepyKat · 19/10/2019 21:24

Thank you. If the puncture can be fixed I guess it isn’t worth arguing about. Last car I had with a puncture it was a new tyre but google suggests it depends whereabouts on the puncture is which decides if it can be fixed or not. So will take it back and see what happens.

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