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To ask of anyone works for eon? Or just has a prepay meter?!

4 replies

greyspottedgoose · 16/10/2019 10:48

When I moved there was prepay meters in the property, I switched to credit meters and have now been sent a bill for the daily standing charges while I was on prepay, I was under the impression this came out of your credit? I can't find anything online that says either way, but surely the point of prepay Is to have no bills?

OP posts:
Ponoka7 · 16/10/2019 11:30

I've switched suppliers, or moved house and had to settle up. You pay your standing charge a bit at a time so unless you use a pp meter for a long time, you haven't paid it off, because the charge might be spread out over 1/3/4 etc months.

slashlover · 16/10/2019 11:33

Phone them and ask?

SellmeyourMLMcrap · 16/10/2019 12:30

Hi OP, one of my tenanted properties has an E-On Prepayment meter. If you top it up it will take out money for the standing charge, if you don't top it up then the standing charge builds up until you do top it up and then a larger amount is deducted.

If you never topped it up then there will be a gap when they were supplying the property but no standing charge was paid, this is what they will now be asking you to pay. I believe on the standard tariff it is around 25-30p a day or £7-10 each month.

Just calculate how many days between moving in and having the meter removed and multiply that by the daily standing charge (plus VAT) and that is what they should have billed you.

greyspottedgoose · 16/10/2019 13:29

I had it for 6 weeks before they came and changed it for a credit meter, I always had credit on it, they actually owe me money that was left on the meters when they where changed over, but now are trying to bill me over £60 for that 6 week period I was on prepay with credit!

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