I went to a local medium sized shopping centre yesterday. Went into W H Smith for a fairly standard item - very young staff member in another area didn't know where to find the item and when I found the right shelf it was empty of stock so no purchase made. Then on to Next as I'm looking for some trousers for work. No staff at all on the floor and it was very surprising to see there was very little stock in any of the styles I was interested in - a couple of 16s and 18s but nothing smaller in four different styles I looked at. Usually Next has a great range of sizes in store but the whole store had very little stock when I looked around.
Debenhams looked like a jumble sale (I know it's having big difficulties) but there was a similar story of low stock in a couple of other normally really good shops and the only place I got what I wanted was at Robert Dyas where the customer service was excellent and at Sainsbury's. So AIBU to think pretty soon many more big name shops just won't exist on the high street, which means shopping centres will become redundant?