Just got a new bathroom fitted, work all done to a high standard, no issues at all.
We pay the builders/plumbers separate to the the actual bathroom, and got a total quote, split into the two parts. The company offer a 12 month interest free on the products, which was around 4k, which we used. All set up no issues.
Plumber was 2k, which we paid today. He took the money, but then phoned to double check how much we had given him. We confirmed the amount, and hes seemed ok, but we've just checked the paperwork, and its says ex vat on the total for the plumber.
AIBU to think this is really cheeky?? At the 3 visits with the salesman we had, and discussing the quote, there was absolutely no mention of VAT. And the way the payment plan/loan was set up for the other portion of the quote, its clearly (i think??) That its the full amount including VAT?
Surely its out of order to give a total quote, but 1/3 of it is ex vat and 2/3 is inc vat?
Any idea where we stand in terms of arguing this? It is written on the quote, but was never specifically mentioned, and as i say, this quote was written out after discussing and confirming the total cost with us for the full amount. Can we take this further?