£66 to change address!

[ritaBx]

For my car insurance when I went to do it online. It says there is an admin fee included in the price. I know I'm moving to a different area which can affect the price but is it worth ringing them to try get the admin fee knocked off?

Are you tied in for any length of time? I'd ring to cancel as lots of companies offer a deal to keep existing customers.

If they don't, a new provider will probably offer a deal to new customers

The admin fee is usually around £30 so the remaining £36 would be the cost of your new annual premium at your new address.

Do you pay monthly or annually?

No I pay it annually so I'm guessing I'm not. I'll try that

@hannah1992 thanks, it doesnt tell me how much the admin fee is so that's useful. Thats a ridiculous admin fee just to change address.

Ours has admin fee £30 if making changes over phone, changing online is free.
We’ve moved recently and changed online. It actually became cheaper at a new address (different area and parking on the drive rather than in a garage)

Admin fees do differ, direct line was only £16 when I amended my policy which is much cheaper than £30

The admin fee is usually applied to every change. God knows why it's a 2 second job with not alot of admin apart from sending new documents which are usually sent via email now.

If you pay annually they will want you to just pay the £66.

The company I used to work for would charge the admin fee £30 then if you wanted your documents posted rather than sent via email they'd charge an extra £6. Bloody ridiculous

I once wanted to add my mother-in-law to my insurance for two days. They said they would be able to do it for £6 which I thought was awesome!

So, I said yes, and they then asked for £31.

£25 was an admin fee. I didn't bother....

Admin fees are a joke. I've done customer service for car insurance and I always wondered what exactly the admin was to warrant a fee.

When I rang to say they had spelled my surname wrong they tried to charge me £25!!
Eh no bloody way mate!!
Cfers imo op.

My insurance company tried to charge me £50 to cancel my car insurance 4 days before it expired because I'd sold the car. My total annual premium was under £200.

After a lot of arguing, I eventually got put through to a manager who agreed it was completely disproportionate and waived the fee.

@Flev similar thing happened to me a while ago. When I renewed, they took my husband off as the additional driver for some reason. No idea why - a mistake on their part. Rang up and asked them to put him back on. This made the premium go up by £60 and an admin fee of £25 to put him back on! Obviously I didn't pay it and they backed down as soon as I got angry.

I'm guessing I'll have to pay it, just find it extremely frustrating!

@ritaBx I'd give them a call and ask, if it's totally disproportionate tell them you want to make a complaint about it. That was the wording that got me put through to a manager who had some discretion. If you've been with them a couple of years they may think it's worth it to keep your good will.

This is why you should read the terms before just opting for the cheapest Insurance. I recently had 2 quotes quite close in price but the cheapest had a £50 admin fee for any changes to the policy!! The one I went for still had a £30 fee but it made sense to use that one.

As for the rest of the increase, that's standard, you'll not get out of paying it I wouldn't think as you are now a statistically higher risk than you were previously. To check it run yourself a couple of quotes online based on the 2 different addresses and you'll see the difference different insurers think there is.

Think yourself lucky. I moved house a couple of years ago and they wanted to add another £800 on my policy!! So I had to cancel halfway through and find another insurer.
They have us over a barrel.