To quit my job?

[Rolosaregood]

Started back at work after maternity leave and decided to go for something that would interest me, and act as a stepping stone for 6 months or so as I don't have the best work history between mental health issues a while ago then pregnancy that made me too ill to work.

I went for an admin post in healthcare. Sounded a great place etc. However, at my interview they asked about a role I'd done previously at a top 100 company, that basically turned out to be a call centre. I hated it, and stuck it out for two months before I couldn't take anymore. I obviously said this in a better way in my interview, but it did end up coming out that I didn't want to be on the phones quite strongly (I know, somehow still got the job!).

So they have three teams, one that's basically booking appointments and requires 90% of people on that team to go on the phones all day.

When I started I did shadowing for a week, mainly on this team. I figured well maybe they'll move me around a bit as time goes on. However, I have been stuck on the bloody phones for the last two months. A few weeks ago I spoke to my manager who is lovely, and asked if there was any opportunity to move between teams, or do a bit of training in other areas. He said no to moving teams as no spaces, but yes to training and putting me on tasks that don't require phones all day. For two days this is done. Great, whilst the admin is boring it doesn't drive me up the wall like the phones do. Anyhow, the last few days, I have been in that bloody hunt group for the entire day and I swear my blood is going to boil if it happens again.

Why hire me if they only had jobs on the phones!? If I wanted to work in a call centre I'd have applied to one. Anyway, the pros are they don't seem to.mind if you're off with sick children etc as you don't get paid. They've allowed me to change my working pattern so ds can go to nursery on a pattern that works better for him so that was great. Everyone seemed really friendly but now most seem bitchy and cliquey.

I could tolerate the place if I wasn't on the phones. Wibu to quit as soon as I find a new job for this reason? I feel a bit angry that I've been misled and then told they'll try sort something, then just continued as normal. I'm worried I won't find somewhere as good about the issues that come with working as a mother, but I cannot do this. I just can't do the phones. People are so nasty and it's making me so wound up.

Thanks for getting this far. I just needed to rant.

I think if you keep moving around you won't look a good candidate on your cv. I also think the flexibility sounds very good and you likely won't see that elsewhere. If you are able you need to stay with it a while so you don't end up being in a bad way in your cv. Grass isn't always greener.

Maybe talk to manager again about splitting time 50 50 each day.

@Csleeptime this was my intention to just stick it out for 6 months minimum to try and get something a bit better on my cv. But then I think but I didn't sign up to a call centre. I could do, but as she's already said there's no opportunity to move, my worry would be they'll decide I'm not happy here and get rid of me before I have time to find something else to go straight into. I can't afford a gap with childcare costs being so high.

If u hide these two months, and remove the other phone call centre jobs, do u think u can still have a presentable CV?

You can still look around if u really hate it, and then assume no flexibility in the next job, cuz not all r kind enough...

Life's too short to stick in a job you don't like start looking for something else it could take you a few months to find something anyway, and you'll have your notice to work.

I had a similar experience with NHS I had an interview for a secretarial post and they said they where very keen on me because I had an audio transcript qualification, I explained it wasn't my favorite thing to do and wouldn't take the job if that was the main part of the role, they assured me I'd be doing it for one afternoon a week at most.

Turned up on the first day to find out it wasn't a secretarial post and the role was process the mountain of audio tapes the actual secretary hadn't done, going back approx 18months.

My office was a cleaning cupboard with no window... I couldn't even close the door when I was sitting in it and had to lock the mop and brush away in it when I was done for the day .

I did stick it out for 6 months though.