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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to be irritated by eBay every time I use it?!

7 replies

Seren10 · 27/09/2019 09:41

Recently started listing a few bits on eBay. Needed to buy a few things and being a bit strapped, thought I could do with some money in my PayPal account to pay for some other bits without dipping into my bank account.

It just seems to be full of messers!

I listed an item a couple of days ago, had an offer from a prospective buyer. Accepted the offer as I have seen something I would like to buy and could have done with the ££ in my PayPal.

Buyer then messages to say she no longer needs the item as since the offer (about 3 hours!) she has bought it elsewhere new.

I'm not sure where I now stand. Will I have to pay final fee on this?

Seems to be the case every time I use it. Last time I had a case opened against me for a damaged item. I actually think they damaged it as it didn't fit and they wanted their cash back.

Sigh.

OP posts:
FactorFifty · 27/09/2019 09:48

I've used Ebay almost since it started, and it's morphed into an awful, fraud-ridden selling platform.

If you're a buyer, fine. But as a seller? I've given up.

I use Gumtree and Facebook Marketplace to sell now; cash in hand only and no post offices involved! It takes longer to sell stuff but it's worth it IMO.

LordNibbler · 27/09/2019 09:57

I've just had someone complain that the book they bought was out of date for what they wanted. However the book was clearly listed as vintage 1973. So more for a collector. Ebay of course sides with the buyer. Sellers are at the mercy of buyers these days on Ebay.

Seren10 · 27/09/2019 10:05

It's annoying as I have quite a few bags of decent clothes to list. Not sure there would really be a market for this on Gumtree/Marketplace?

I'm only getting between £5-£10 an item but it's something in my pocket.

I don't mind spending the evenings photographing, describing, listing etc but when you're stuck with buyers like this, it's very frustrating!

OP posts:
FactorFifty · 27/09/2019 13:12

To be honest, clothes can be a nightmare to sell on eBay.

People can use eBay as a free hire service: they wear your item once or twice then return under 'damaged' often damaging it before they send it back.

Bundles on Gumtree or FB might be easier/less stress, but you might be lucky and have no issues at all.

MagicKingdomDizzy · 27/09/2019 13:16

If a sale is cancelled, you don't pay any fees.

Seren10 · 27/09/2019 14:27

People can use eBay as a free hire service: they wear your item once or twice then return under 'damaged' often damaging it before they send it back

I think this is what happened before! I now make sure I photograph the item really well, but as a pp said, I think eBay just side with the buyer no matter what now.

OP posts:
CrohnicallyEarly · 27/09/2019 14:36

You need to ask the buyer to cancel the sale from their end, otherwise file a case against them. This stops you from having to pay fees. We had to do it when a buyer bought a bulky collection only item, then asked which weekday we would be home all day as the courier couldn’t give a time, just a day for collection.

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