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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this is just beyond grim

43 replies

tinkywinkyshandbag · 21/09/2019 18:04

My lovely 18 year old DD works in a smart Cotswolds gastropub. But this would be grim anywhere to be fair. So today a family comes in for lunch. Sit at table in main part of pub. In another part of the pub there is a table set for 21 for a later lunch but empty at that time. Family ask if their kids can have a nap there. DD replies no sorry as it is all set for lunch and the other party would be arriving soon. (Kids not in pushchairs btw). So the family eat lunch and leave. During the lunch she notices parents changing childs trousers - at the table! But she is too busy with other customers to say anything. After they leave, another customer tells DD she saw their kid wet their pants on their chair. DD goes over to their table and sure enough finds soaking wet chair just left. There is a loo with a baby change just nearby!

DD says that this kind of thing is common. Parents typically leave a huge mess, used nappies under the table, etc. And people wonder why waiting staff don't like kids!

One family left the table where their kid had vomited under the table and didn't alert the staff - apparently it had gone everywhere.

DD understands that these things happen - but surely you tell someone, don't just leave it? And maybe an extra tip?! And you definitely don't strip a toddler in the middle of a restaurant?!

OP posts:
Kaykay06 · 22/09/2019 09:46

That is quite gross, some people are lacking of basic social skills and have hygiene issues, clearly they just didn’t take kid to the toilet but why would you leave your child’s pee or any other fluids for someone else to clean up. Or just not take them to the toilet if they are training or newly trained they need to go more than adults.

You say waiting staff don’t like kids
It’s not the kids fault, it’s their parents who don’t change them appropriately etc

EdWinchester · 22/09/2019 09:48

I worked in a restaurant when I was a student. Families with young children were the absolute worst - everyone dreaded them. They used to leave absolute chaos; it was often disgusting.

When mine were small we never once left any mess for restaurant staff to clean up.

RuskBaby · 22/09/2019 09:50

People are vile is the conclusion I have come to. We eat out regularly and dc is accustomed because of this but when she does make a mess we tidy it. Ate lunch in a cafe recently, mum, baby of about 8 months obviously blw, and 2 grandparents. There was food everywhere! Not 1 of the 3 adults even touched a thing to clear up.

southofmanc · 22/09/2019 09:56

Once before we realised the catastrophic effect apple juice had on 2 year old DS he drank a full glass and had explosive diarrhoea everywhere. All over high chair and floor in a cafe- ghastly.

We explained to the waitress and while I cleaned him up in the loo my elderly father took the spray and wipes off the waitress and cleaned the chair and floor.

Once I'd finished cleaning up DS my mum cleaned the loo!

We then tipped heavily (dear god the smell) -think £10 on a £20 bill and slunk out.

Sometimes accidents happen but parents should deal with it.

BinkyBaa · 22/09/2019 10:00

I used to work in primark. It was fairly common to find nappies under stands or on the shelves by the queue for the tills. It's not just parents though, we had plenty of incidents of adults using the fitting rooms as a toilet. The general public are disgusting.

Toffeecakes · 22/09/2019 10:00

Nothing surprises me, just yesterday there was a man changing a tiny baby’s nappy on his knee in Pizza Hut (fair enough, not posh but still a restaurant serving food). The others on the table thought the green poo was hysterical. I complained to the waiting staff but nothing was said as it had already happened. Gross.

I was having a coffee with my friend a few years ago, her baby had spilled pastry all over the floor. I was doing my best to clean it up whilst she did nothing, she told me to just leave it. When she went to the toilet I asked the staff for a brush to sort it out and they said they’d sort it after we’d gone. On the way back to the table some woman had a go at me about the mess and told me someone could slip. She was right but I’d tried to sort it out.

It really annoys me when people leave their kids’ mess everywhere because those of who don’t are tarred with the same brush. Some people are disgusting.

RiftGibbon · 22/09/2019 10:02

Nowhere near as a comparison, but people in general seem to be bloody lazy & inconsiderate.
I was at a cafe yesterday with my family. Food is ordered at the counter and you take cold food & drinks to a table of your choice, staff being you hot food orders to your table. At various points around the café are bins and trolleys where trays (crockery etc) can be placed.
I must've watched 20 or so people just leave their crap all over the table, including spilled drinks, dropped food & packaging.

TidyDancer · 22/09/2019 10:08

My godchildren's mother has done similar to this. She is disgusting and I have called her out on it more than once. She let my goddaughter wee on a chair in prezzo once and made an almighty mess in an asda cafe. Food and drink everywhere. She was going to leave both until I told her like fuck was she going to. It was embarrassing going out with her.

Itsallpetetong · 22/09/2019 10:09

dose a generous tip make up for this? We have had a few um, messy meals with our toddler and I always try and leave a good tip to make up for it

Absolutely NOT you clean up as much as your child’s mess as you can -asking for a cloth if necessary-not leave it for the waiting staff, who are there to serve meals and clear plates, not clean squished/chewed food off the seats/carpet/condiments/curtains/tables.

nanbread · 22/09/2019 10:11

I remember seeing this at a baby cafe (so to be expected) - a woman bought her blw baby a lovely looking home made fish pie and the baby literally threw all of it a handful at a time all over the high chair, floor, wall etc. The mum made absolutely no attempt to prevent her throwing it, and at the end just picked her up out of the chair, took the bib (that she'd borrowed) off and went, left all the sloppy fishy mess. After seeing that I try to be extra considerate!

AgnesNutterWitch · 22/09/2019 10:12

Oh god. This reminds me of when I was at our local with DH's friend (who is a bit of a soap dodger generally) and her six month old baby. She just plonked the kid down on the table next to the food and started changing his nappy!! Then carried on eating without washing her hands!!!!

Me and DH didn't have kids at the time and we were kind of just exchanging uncomfortable glances like "Is this normal? Do people do this?"

To make matters worse, the manager came up to ME as we were leaving to say "For future reference, we do have baby changing facilities, you know".

I was so mortified I've never been back and that was three years ago.

LucaFritz · 22/09/2019 10:18

Yanbu
I used to hate parents who did this when i waitressed. Its one thing for a bit of food to be left on the table or some drink spilled and mopped up with a napkin but I've come across tables with food thrown on the floor and drinks spilled without an attempt made to even mop it up with the napkins! And food and crayons in the drinks and crisp packets or vending machine toys (worst one been some slime toy that we had in the machines and it ended up on the carpet and curtains) it's not hard to scrape the food up onto the plates along with the napkins and debris and at least make an attempt at not looking like a savage Hmm me and the other wait staff just agreed they probably live like that at home too

Rainbowknickers · 22/09/2019 10:35

I clearly remember reading about a lady who had a poo in b&m
As in on the floor-and walked out

I work in customer care and the mess people leave is shocking
I’d say about 80% do try to clean it up
2% take the cloth/brush out of my hand and do it themselves
The rest just walk away-if I’m lucky I might get a ‘sorry about the mess’ as they leave

BishBashBoshy · 22/09/2019 11:07

I once saw a family change a baby on a table in a restaurant which is vile in itself but they didn't even use a mat and left the dirty nappy on the table. Disgusting people.

My son (6 at the time) was very sick on a bus once. As soon as I realised, I had him lean over the floor so it didn't go on the seats. People were tutting and glaring at us but I didn't have anyway to clean it up. I did tell the driver and apologise profusely. He was not amused (I can't blame him) and went on at me about the bus needing to go out of action and it wasn't on (because obviously I could control a vomiting child). Anyway, it made wonder why I didn't just get off the bus and say nothing. Don't worry, if it happened again, I'd still own up in reality.

Jeschara · 22/09/2019 11:54

Vile and grim. PS voted YABU in error. Sorry.

IVEgottheDECAF · 22/09/2019 12:04

I once went to a all can eat chinese, with a friend and my dc1 who was a few months old. When dc1 needed changing i asked a member of staff if they had a baby change. She waved her hand her to the empty side of the dining room and advised i used one of those tables ..... (i did not, i changed him in his pram and left quickly)

IAmALazyArse · 22/09/2019 12:15

Who on earth are the 3 people that have voted YABU? The mind boggles...

Some are mistakes as admitted by pp and the rest are probably the parents from all these stories...

People are sometimes incredibly disgusting. I left hospitality just because majority of people are rude arseholes, bunch is just stomach turningly disgusting and that minority of lovely people sadly didn't really make up for all the bad ones.

Ilovecolinjackson · 22/09/2019 12:40

Yanbu op, but unfortunately there are no ends to this kind of thing.
Having worked in service industry myself I have a list as long as my arm with regards the things customers do. Since running my own business the amount of cheeky fuckers, piss takers and those wanting the world seems even more magnified.
I am sometimes left wondering how any establishment that provides a service still exists due to them being so fed up with stuff like this they just want to give it up!

What's worse us many can see the ops example as bad, but many other examples, there are loads as well, some will justify it away, blame the service provider etc.
It can be soul destroying.

One comment I received whilst trying to explain why customers expectations/behaviour was sometimes flawed was that if I couldn't deal with it and now down to it then I shouldn't be working in that field! Like stuff in the op post should be tolerated!!

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