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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

In the bookshop, opinions needed.....

100 replies

leaserspottedmummybird · 07/09/2019 13:21

Okay. I'm not nc because this is not a personal or intimate issue.

Just wondering. The book I want to buy in Waterstones is £16.99 BUT amazon have it for £9.

Books are so expensive in general but I really want a treat for myself ( it's a cookbook so of benefit to all the family really)

I'm heading to get some lunch and going back to Waterstones later. What do you all think?
AIBU to want to get the book cheaper online? Or should I support a bricks and mortar bookshop? It's not as though they are a struggling independent bookshop and we are on a budget.
Thanks all.

OP posts:
exLtEveDallas · 08/09/2019 07:48

I'm afraid all my books come (electronically) from Amazon, and mainly the £1 daily or monthly deals. I read at a book a week, more if on holiday. Whilst I understand the disdain for Amazon, cost will always be a contributing factor for me.

I used to get my books from car boot sales and charity shops. Cooking books I still do where possible, but in most cases I can find the same recipes online for free.

For me it's not just the price of the printed book. It's the cost of actually going to the high street. Where I live there is no free parking, not even on the street. An hour is £2 at the cheapest, furthest away car park. We have a library, but again, no parking. My next large town does have a Tesco car park and that is free as long as you spend £5 in store, otherwise it's £2.60 in the actual car park.

It's no wonder that the high street is failing.

Fatshedra · 08/09/2019 07:55

Why do you want to go to the high street when you can have everything delivered online cheaper???

So why complain that 'no wonder the high st is failing'.

If you want a high st to visit occasionally you need to go to it pay the prices and shop there. But there won't be one soon - maybe some big out of town TJMaxxes - but that will be it. Except maybe for the big cities.
I am well enough off that I can buy from waterstones (even on line) and afford car park costs so that is what I do but I am probably wasting my time if no one else sees any merit in it.

Fatshedra · 08/09/2019 07:57

You can order books from the library if you are prepared to wait. And you can get ebooks free online, audiobooks too, not the selection there is on amazon, but I use it regularly.

exLtEveDallas · 08/09/2019 07:59

I'm not complaining, I'm observing.

OneHamm3r · 08/09/2019 07:59

Of course others see the merit but it comes down to cost. We store up visits to make one big trip as little as we can. Maybe once a month. Parking is extortionate, buses even worse and as for food...
Have so much to do on said trips, wandering round bookshops don’t happen. I do that more on holiday.

With working full time the last thing I want to do is to spend Sat in town anyway. It’s hell.

JacquesHammer · 08/09/2019 08:01

You can order books from the library if you are prepared to wait

You can if your library isn’t useless like ours! I currently can’t borrow etc due to fines on my ticket that I haven’t incurred and they won’t waive 🙄

My books come therefore from Amazon and charity shops!

MyReadingChallenge · 08/09/2019 08:02

I try to use Amazon as little as possible.. obviously every now and again it’s the only option.

When it comes to books I tend to use my library, I absolutely do not begrudge paying £1 fee for reservations if they aren’t in stock. But I also have the daunt paperback subscription service so they send me a book a month based on my tastes so I get to read a range of books I perhaps wouldn’t be exposed to otherwise.

adaline · 08/09/2019 08:03

The high street is failing for lots of reasons - rents, utilities, parking costs, online shopping, the rise of out of town retail parks - all sorts, really.

I love our local book shop - it's expensive but I'd rather support them than Amazon really. Excellent service, they know what you're talking about and can discuss the books with you - they'll order in anything you want them to order and I know I can pop across the road and collect it without relying on MyHermes or whatever to get it right.

Working in retail I'm reluctant to use Amazon and other online shopping sites because the bricks and mortar shops don't benefit from it. I hate it when customers tell me they browse in store and buy online - our online shop is exactly the same price as our high street shops so I don't know why they insist on using the website instead. They're more than happy to return things to us though and let us take the hit that way Hmm

Fatshedra · 08/09/2019 08:03

I spose in the end we will all pay as the Government revenue that is lost by not getting taxed income from UK actual shops and businesses will have to be covered by something/someone else, most likely the tax payer (whilst Amazon's coffers grow).

easyandy101 · 08/09/2019 09:21

Buying it cheaper is not what I'm talking about. People absolutely must shop to their budget a CD it would be crazy for someone in a tight budget to pay double.

I bought a sleeping bag once on line (only thing ever) but it was 200 cheaper than buying it in a shop

But coming into a shop, spending an hour with me going through specifications and technical stuff to then just say "oh I gotta think about it for a while " take a picture of the item and then appear with it in a few days in my shop while they are asking me about their next purchase they have no intention of making with me.

Going into a shop, handling the stuff, seeing if you like it are all things you are going to forego in favour of cheap prices and that's perfectly fine but trying to get the best of both worlds, while there are both worlds of course, is pretty low behaviour.

I'm more confident for true independents going forward here. The people that seem to be feeling the pinch from the internet seem to be large chains with generally poor approaches to customer service, and if you're not getting any customer service then agreed, what's the point in paying extra.

SerenDippitty · 08/09/2019 09:30

I buy most of my books from charity/secondhand shops. Only buy from Waterstones if there was something I wanted on offer.

Sooverthemill · 08/09/2019 09:37

Everyone has to shop to their budget but maybe one of the issues is people are expecting to get so much stuff? We used to live in a world where it was relatively normal to buy some special books or have them as gifts and to get most books from the library. Not so long ago this was how it was for me. I love books and reading but over the years moved books up my priority list and bought most of the ones I wanted. My local library wasn't very good, reservations were expensive and I could often get a book via amazon for £3.83 anyway so given parking, time and effort I worked out that was a good price. My income and life has changed dramatically since then and I'm now reliant on second hand books via eBay or world of books, special books usually from local Waterstones ( reserve and pay online and pick up) or pre order via amazon ( eg the new Anne tyler which is a keep forever book). I've used the hive which I linked to up thread for a Christmas gift book which retailed at over £100, was the same on amazon but £15 less online via the hive and I could nominate my local independent bookshop (which is 20 minute drive away) to get the profit. I hate amazon but I use it and have prime. I live in a rural area which is a tourist hotspot and has useless shops and I'm housebound so I get lemsip, pure white vinegar, dog food, vitamin supplements, shoes from amazon as I can't get them locally with any ease at all.i wish it didn't exist but in practical terms I need amazon

adaline · 08/09/2019 09:48

Everyone has to shop to their budget but maybe one of the issues is people are expecting to get so much stuff?

Yeah I definitely agree with this.

Of course you can only spend what you have, but I do think there are unrealistic expectations of high street shops on here at times. A small chain or a tiny independent is never going to be able to compete with the prices of Amazon or the like. It's just not possible.

They have more overheads - high street rents, utilities, staffing costs - it all adds up. Rent in a good location is bloody expensive - and you need to be in a good location to attract customers and make money. But to afford the rent and pay your staff you probably need to up your prices. You also cannot buy in bulk as you have nowhere to store it, nor do you have the buying power of somewhere like Amazon.

My local independent bookshop is pricier than Amazon but it's a much nicer experience. I can go in with a coffee and browse. I can ask the staff for advice or opinions. I can take the dog. I can browse around maybe discover other books too. You're paying for the experience and the service and I think it would be a shame to lose that to big online companies, who of course could then charge whatever they wanted once all the independent shops went under!

JacquesHammer · 08/09/2019 09:59

Going into a shop, handling the stuff, seeing if you like it are all things you are going to forego in favour of cheap prices and that's perfectly fine but trying to get the best of both worlds, while there are both worlds of course, is pretty low behaviour

I recently wanted to look at a book “in person” so looked in an independent. They only had one copy which had been handled so I didn’t buy it. However whilst in there I spotted various other bits and bats that I did buy.

I think suggesting people don’t visit shops if they’re only going to look at an item isn’t necessarily sensible. I think it would mean a lot less spontaneous sales.

easyandy101 · 08/09/2019 10:03

Yeah point taken on that 👍🏻

NoSquirrels · 08/09/2019 11:04

Books are a luxury. Mortgage, food, bills, clothes, water, heating and children are non negotiable. Buying a book is.

Yes, indeed, agree. But I said "luxury-priced".

75p or £1 to order a book from the library is still a bargain. Libraries are indeed a whole other thread, but again, soon we'll have no more libraries if the government gets its way. Their funding for the actual books portion of the service is shockingly low. Librarians are up in arms about this. But realistically what can they do - people don't borrow books if they can buy them for £0.01 + 99p postage on Amazon and without footfall and user statistics they can't argue they're essential unless they diversify into other "services" and so their core funding for books falls again, just to stay open for those people who genuinely can't afford to read a book at all unless it's free.

If you read a lot, I agree that the price of a paperback at £7.99 seems high if you are buying one a week for everyone in your family. But you can borrow up to 6 at a time from the library, and when you do want to buy the newest bestseller you can then afford to pay more for it from somewhere that isn't Amazon.

It is a choice, in the end - just as eating less meat in order to buy free-range. If you have the choice to pay for meat, you have the choice to pay a bit more for higher welfare meat and eat it less frequently, and eat more vegetarian meals instead. If you have the choice to pay for books, you have the choice to pay a bit more for them from a better retailer than Amazon and borrow more free books from the library instead. Some people have no choice but to eat vegetarian the whole time or only borrow books from the library. For some people it is tougher than others. But if you are a big consumer of something - books and reading - for your leisure and pleasure, then perhaps you should consider supporting the industry that makes it possible? Same for avoiding pirated/illegally streamed films and TV vs seeing them in the cinema etc.

Bookshops are trying to adapt their model, but the industry is extremely hard for everyone involved in it from the authors onwards (most of whom are paid less than a minimum living wage per year from their writing). Movies and TV make money from advertising as well as box office/ratings. Books don't.

Again, like I say, it is difficult to avoid the temptation of super-cheap on Amazon and I do sympathise. But they are terrifically bad for the book business in a lot of ways and if the diversity of the retailers we still have is lost then they will have no need to sell cheap books any more. They don't care about readers, they care about revenue. And their income stream is now so diversified that books are a very small part of their income stream. They can decide to charge what they like for books if nowhere else is holding them to account at all on the high street.

SleepyKat · 08/09/2019 11:09

Waterstones will have larger overheads. For each book sold they will employ more staff. Staff who are passionate about reading and can recommend you new books, etc. A friend of mine had to go to an amazon warehouse recently (he’s a lorry driver so I assume was delivering stock), he said there was hardly any staff in the actual warehouse, it’s all robots!

twofingerstoEverything · 08/09/2019 11:11

I'd buy from an independent, but then I boycott companies like Amazon and Starbucks because I believe they should pay their taxes like the rest of us have to.

OneHamm3r · 08/09/2019 13:28

The minimum you can buy second hand is £2.80 and with library fees x 5 it all adds up so no I can’t afford full time best sellers when they come out. Maybe when the kids have left home but certainly not now.

OneHamm3r · 08/09/2019 13:31

And as for supporting the industry because I read a lotHmm I’ll spend my money how I need to.

honeybeetheoneandonly · 08/09/2019 13:32

Not books but I generally tend not to buy clothes online, as I really need to try them on. I found a (chain) store that does really nice fitting tops. They aren't cheap but if i need something I go there first. However, about a year ago I signed up to their emails and realised there is never a time where they don't have a 10%-20% discount code on their clothes online. So now, i go to the store to try something on but buy it online from said store instead.

JacquesHammer · 08/09/2019 13:39

Staff who are passionate about reading and can recommend you new books, etc

Whereas in my nearest Waterstones the last couple of times I tried to find something they couldn’t have been less helpful. I guess as with everything the quality of staff will vary massively.

I far prefer a local independent and then some indie second hand bookshops where the staff are amazing.

NoSquirrels · 08/09/2019 13:41

And as for supporting the industry because I read a lot - I’ll spend my money how I need to.

As is your right. Not sure why this has rattled your chain, though? If people who are big readers won't even support the idea that people should be paid fairly for writing and producing the books, not much hope is there?

Anyway, I sincerely did not really intend this as a dig at you particularly, but more to anyone else reading this thread who has maybe never even considered the market economics of the book business.

We all like cheap stuff. It all comes at a price though, and it's not just your own wallet if you want to be an ethical consumer. Which I think we all should be, where possible.

GlasshouseStoneThrower · 08/09/2019 13:42

Since it's a choice between amazon and Waterstones I would go with amazon. If it were a local business or independent bookshop it would be different.

megletthesecond · 08/09/2019 13:42

Waterstones all the way here. I couldn't bear the thought of not having a bookshop in town.

I have almost successfully boycotted Amazon. Use them probably a couple of times a year and that's it. And not for books.

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